Customer Service Agent

1 settimana fa


Lazio, Italia Settore Aeronautico E Aerospaziale A tempo pieno

Are you passionate about helping people and delivering outstanding service?Join ourJet2.com&Jet2HolidaysteamFiumicinoas aCustomer Service Agent .What We Offer:26,****** €annually (pro-rated)Full time seasonal contract39 daysholiday (pro-rated)Free uniform , paid training, life assurance & retail discountsDiscountsonJet2.com&Jet2holidaysflightsRecommend a FriendbonusWhat We're Looking ForAbility towork as a teamPrevious experiencein a customer service role ideally in a fast-paced environmentFluentinlocal language & intermediate/fluent EnglishHave aflexible and positive approachCapability to remain calm and effectiveduring high-pressure situations, such as flight cancellations or service disruptionsAs we employ on local contracts,you will already hold full right to work documents for ItalyWhat will you do in the role?Create Memories- Ensuring the delivery of outstanding Customer Service that meets the needs of our customers and promotes our brand values.Be Present- Greet our arriving customers at the start of their holiday, supervising our third-party partner in delivering a friendly and efficient check-in and onboarding service, offering helpful advice on the sales desk.Take Responsibility- EnsuringJet2.com 's policies and procedures are implemented and adhered to.Ensuring quality standards are met and safe practices are always carried out.Responsible for safety reporting using the company system (The Hub)Work as One Team -Working in partnership with internal colleagues and internal partners including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams to ensure the best Customer experienceReady to take off?Apply today#J-*****-Ljbffr


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