Business Operations Specialist

WHO ARE WE?SBM Life Science is the Home & Garden subsidiary of a French, independent and family-owned group of nearly **** employees present in Europe and North America, on the amateur and professional markets.SBM Life Science responds to everyone's need toreconnect with natureby putting the vegetal at the heart of our lives. Our solutions accompany the consumer throughout the seasons to care for, cultivate, maintain and beautify their garden and protect their living space.Our range of products includes plant protection, care and nutrition, but also seeds and potting soils, as well as pest and mosquito control products, to meet consumers' needs.We master the entire value chain, develop and deliver solutions that reconcile nature and science, performance and responsibility, and in so doing, help each of us to be an agent of change.Thus, SBM continuously engages its employees, partners and customers to develop a meaningful approach to Corporate Social Responsibility. These CSR commitments are based on 4 pillars: Social, Societal, Environmental and Offer.SBM is a company among the leaders in its market, agile and with astrong entrepreneurial spirit; the values that drive us and that are carried by our teams arepassion, authenticity, responsibilityandboldnessIn ****, SBM Life Science obtained the Great Place To Work® certification in Europe, a recognition that echoes that obtained in the United States in ****.Find more information on our website: andPURPOSE OF THE POSITIONWe are looking for the person for newly defined position ofBusiness Operations Specialist, whowill oversee key business and financial operations, including credit management, electronic invoicing, agent administration for Italy and Spain. This role ensures efficient management of processes while maintaining compliance with company policies and regulations. The Specialist will work closely with cross-functional teams to optimize financial performance, support decision-making, and enhance operational efficiency.In this role you will join our small and highly efficient team in Milan. Being cameral team we highly value cooperation and x-function support. Joining us, you can definitely count on warm welcome and help to get you onboard. You will have the opportunity to shape your role and grow within. It is a great chance for self-starter, who already have good understanding, how commercial teams operate, who likes to work with numbers and is keen on using English and Spanish at work.If this sounds interesting - read further and apply :)MAIN ACCOUNTABILITIESCredit ManagementDefine a local credit strategy aligned with company policy and in agreement with local operational functions.Manage credit monitoring and payment collections in line with company policies.Perform periodic reconciliation of customer accounts to ensure the accuracy and completeness of financial data.Manage and resolve payment discrepancies, including sales deductions, to ensure smooth and timely processing of payments.Collaborate with the sales team to address any payment-related issues, improve processes, and ensure efficient collections.Invoicing/Electronic InvoicingManage and oversee the invoicing process, ensuring compliance with tax regulations and correct transmission of invoices to the Italian SDI (Exchange System).Collaborate with customer service team to resolve any issues related to invoice transmission or validation.Sales Agents' AdministrationSteer sales agents' commission calculations and ensure the accurate and timely processing of commissions.Other Administration supportCollaborate with other departments to gather relevant financial data, providing analysis that informs strategic decision-making.Extract the information in the different tools, secure the data to support the financial analysis & credit management.OUR REQUIREMENTSProficiency in Italian, Intermediate/advanced level in English, and Spanish knowledge (as a preferred option).A degree in Economics, Finance, Business Administration or a related field.At least 3 years of experience in a similar role, ideally in business & finance operations, credit management or administration.Advanced MS Excel skills.Strong analytical skills and problem solving skills.Experience with ERP systems (SAGE as a preferred option) and managing financial data.PERSONAL COMPETENCIESProactive, courious self-starter, able to work independently.Excellent organizational skills with the ability to prioritize and manage multiple tasks efficiently.Strong interpersonal and communication skills, with the ability to collaborate across teams, different departments and countries.Strong team player, demonstrating flexibility and adaptability.