Continuous Improvement Manager

Continuous Improvement Manager / Process Excellence Manager - NurembergThe role is based in Nuremberg.If you relocate for the role and your home address is at least 80 km from the site, we will support you with a relocation package.The goal of Amazon Logistics is to build a world class last mile operation.Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a Continuous Improvement Manager / Process Excellence Manager / Process Improvement Manager or comparable as ACES (Amazon Customer Excellence Systems) Manager.Be part of a fast-growing, diverse and inclusive teamAs an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization on site and serve as the link between station management and the ACES team.You will contribute to the optimization of the delivery stations' operations, providing staff with the knowledge and tools to improve performance, solve complex problems with practical solutions, and enable overall process alignment through effective communication.This role will be based in our delivery station in Nuremberg.You are willing to work in non-traditional shift patterns which include nights; the current shift plan is day shift (approximately 8:00 am to 5:00 pm) plus occasional night/late shift.Additionally, we require the ability to travel up to 30% of the time.We offer:A permanent contract directly with AmazonAn attractive compensation package, including Restricted Stock Units (RSUs) from Amazon.com, Inc.Relocation package if at least 80 km from the siteFree life and disability insurance and support with a company pension planEmployee discounts on amazon.de and Amazon Extras (travel, restaurants, entertainment, electronics, home, etc.)Commuter benefits: Free parking or coverage of the "Deutschlandticket"Family bonus (one-time payment for parents on parental leave)Referral services for childcare, senior care, and care for people with special needsA free Employee Assistance Program (also for family members) providing consultation for professional or personal mattersExcellent career development opportunities within a global company, with a dynamic focus that allows you to work with multiple teams and build an European network.Key Job ResponsibilitiesContribute to audit initiatives and support results-driven action planningDeploy Process Standard implementations and upgrades within the delivery station alongside station management and stakeholdersDevelop and continuously pilot process improvements and benchmarking initiativesEnsure station management understands benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boostsDuring peak time, manage day-to-day operations of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, and managing external agency relationships and performanceBasic QualificationsUniversity degree (or equivalent) in business, engineering, supply chain, transportation, mathematics, economics, physics or another technical fieldRelevant experience in supply chain, transportation, project management or management consultingExperience managing multiple projects with competing deadlinesFluency in both German and English (speaking, writing, reading)Ability to travel up to 30% of the timePreferred QualificationsExperience building analytical toolsAdvanced knowledge of SQL and PythonProficiency in data visualization tools such as Tableau, Power BI or QuickSightPMP or equivalent project management certificationLean Management & Six Sigma Black Belt certificationm/w/dAmazon is an equal opportunities employer.We believe passionately that employing a diverse workforce is central to our success.We make recruiting decisions based on your experience and skills.We value your passion to discover, invent, simplify and build.Protecting your privacy and the security of your data is a longstanding top priority for Amazon.Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr