Fincrime Escalations Officer

About RevolutPeople deserve more from their money.More visibility, more control, and more freedom.Since ****, Revolut has been on a mission to deliver just that.Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.As we continue our lightning-fast growth, two things are essential to our success: our people and our culture.In recognition of our outstanding employee experience, we've been certified as a Great Place to WorkTM.So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission.And we're looking for more brilliant people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.About the RoleFinancial Crime Operations is at the forefront of Revolut's efforts to keep customers and their money safe.Team members work directly with customers to resolve issues and flag potential concerns.Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.We're looking for an Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe.You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.What You'll Be DoingActing as the escalation point for suspicious activity casesEnsuring accurate and timely SARs are submitted according to local requirementsResponding to regulatory inquiries and other requests from local authorities related to SARsManaging queries requiring second line of defence reviewWorking with the MLRO and escalating significant casesMonitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activityResolving escalated cases, following expected resolution timesParticipating in projects with management as requiredCollaborating on training initiatives and implementation of new processesWhat You'll NeedExperience as a compliance/FinCrime officer in a major financial institutionExperience in FinCrime operations acting as the escalation pointDeep knowledge of AML and sanctions regulationsExperience using internal and external systems and databases to conduct investigationsThe ability to review policies and procedures and advise if changes are requiredProblem-solving and decision-making skills, with the ability to analyze complex information to identify the key issue/action and drive resolutionsThe ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor itAn understanding of payment systems and markets with a focus on technology and mobile applicationsExperience filing SARs to Italian Financial Intelligence Unit (FIU) according to AML regulationExpertise in Italian FIU provisions and platform (Infostat)Experience handling both retail and business/corporate customersFluency in English and ItalianExperience with Google Suite/MS OfficeNice to haveACAMS or other AML/CTF certificationsImportant Notice for CandidatesOnly apply through official Revolut channels.We don't use any third-party services or platforms for our recruitment.Always double-check the emails you receive.Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.Additional InformationWe won't ask for payment or personal financial information during the hiring process.If anyone does ask you for this, it's a scam.Report it immediately.By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not willfully suppressed any material fact.I confirm I have disclosed if applicable any previous employment with Revolut.I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed.By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice#J-*****-Ljbffr