Front Of The House Manager

Welcome Home to the Falkensteiner Resort Lake Garda in SalóFalkensteiner Resort Lake Garda brings contemporary elegance to one of Italy's most graceful destinations.Surrounded by botanical richness and in harmony with the gentle rhythm of the lake, this resort blends thoughtful design with natural beauty.Built to 5-star standards, the hotel and private residences sit within a landscape that provides space for relaxation, exercise and new inspiration – all year round.Highlights Exklusive hotel with 97 elegant rooms and suites 170 design-led apartments at Falkensteiner Park Residences Acquapura SPA with wellness experiences guided by regional plants and rituals Welcoming families, couples and solo travellers – with room to reconnect or retreat Regional cuisine, reimagined with lightness and creative clarity Botanical Park featuring over 400 plant species, inspired by the Historia della Riviera di Salò Accessible by train and via airports in Verona, Milan, Bologna, and Venice A setting for sports, culture, wellness, and nature We are looking for dedicated people who are passionate about delighting our guests.We work together asequals – inspiring each other and creating unforgettable experiences for our guests.Would you like to work for a steadily growing family business and a dynamic hotel group with more than 30hotels and residences in Europe?Would you like to help create a home away from home for our guests?Then Falkensteiner Hotels & Residences is the perfect choice for youWe are looking forward to welcoming you to our team in Salò as:Front Office Manager (m/f/d) Your responsibilities: Management of the entire reception team First-class and cordial service for our international guests Active participation in all areas of reception Monitoring and ensuring smooth operations and compliance with Falkensteiner standards at all times Increasing category and additional sales Processing and control of outgoing invoices and cash register Professional handling of complaints on site Creating shift and vacation schedules for the front office Maintaining guest's master data and the filing system in Apaleo Coordination with housekeeping Your profile: Several years of professional experience in a comparable position Strong leadership skills and passionate hospitality Completed vocational training in the hotel industry Very good written and spoken German, Italian and English Good Microsoft Office skills, Protel skills an advantage High level of service and strong quality awareness Business thinking Excellent communication skills and a confident and winning manner Authentic, friendly and attentive Can-do attitude, hands-on mentality and highly solution-oriented Team player What we offer you: All inclusive onboarding at the beginning of your employment for a good start Active shaping of a dynamic work environment A secure, long-term position within the Falkensteiner Family with internal promotion potential Team Member Rates and Family & Friends special rates with additional F&B and Spa discounts in over 30 Falkensteiner Hotels & Residences Cross-exposure opportunities in other Falkensteiner properties Access to regional partner benefits and corporate discounts Compensation is based on the collective agreement for the hotel and hospitality industry, with a clear willingness to overpay depending on qualifications and experience.Apply now using the "Apply" buttonWe're looking forward to hearing from youTake a look at your future workplace: Resort & Appartements Gardasee | Falkensteiner Resort Lake Garda