Front Office Manager
3 giorni fa
Mangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle.Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.On the southeastern coast of Sicily, nestled between the blue of the Mediterranean Sea and centuries-old olive groves, Costa Ragusa comes to life with two unique experiences: an exclusive 5-star resort and a charming village that embodies authentic allure.We are seeking a Front Office Manager (FOM) to join our team at the property located in Ragusa for the upcoming **** season.The ideal candidate leads our reception team and ensure exceptional guest experience at Mangia's.The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence.Key ResponsibilitiesPlanning Front Office operations based on occupancy forecastsSupervises Front Office team and ensures service standardsHandles guest requests, complaints, and feedback directlyCommunicates guest needs across departments to ensure resolutionAuthorizes spending limits, room credits, and department budgetsParticipates in recruitment, training, and performance reviewsPromotes upselling and cross-selling to boost revenueLeads internal meetings and attends cross-departmental sessionsMonitors costs, revenue, and financial performance of the Rooms divisionReviews performance reports and KPIsWorks toward guest satisfaction targets and review score goalsRequirementsProven experience in luxury hospitality, preferably in 5-star hotelsStrong knowledge of front office operations and guest service standardsProficiency in Opera PMS and other hotel management systemsLeadership skills and ability to manage and motivate a teamExcellent communication and interdepartmental coordination abilitiesFluency in English; additional languages are a plusProblem-solving attitude and attention to detailWhat we offerSeasonal ContractMeals providedCareer growth opportunities within the companyDynamic and collaborative work environmentOngoing training and access to professional development courses#J-*****-Ljbffr
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Front Office Manager
3 giorni fa
Catania, Italia Antal International A tempo pienoCerchiamo un/una Front Office Manager capace di incarnare questa visione con leadership, stile e attenzione assoluta allesperienza dellospite.Informazioni sul ruoloDirigere e ispirare il team Front Office, garantendo un servizio fluido, impeccabile e personalizzato.ResponsabilitàAccogliere e stupire gli ospiti, con tatto, efficienza e cura...
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Front Office Manager...
23 ore fa
Catania, Italia Antal International Network A tempo pienoCerchiamo un/una Front Office Manager capace di incarnare questa visione con leadership, stile e attenzione assoluta all'esperienza dell'ospite.Ruolo:- Dirigere e ispirare il team Front Office, garantendo un servizio fluido, impeccabile e personalizzato.- Accogliere e stupire gli ospiti, con tatto, efficienza e cura sartoriale.- Ottimizzare i flussi...
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Front Office Manager
6 giorni fa
Catania, Italia NEXTCHEM A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
5 giorni fa
Catania, Italia Nextchem A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Front Office Manager
6 giorni fa
Catania, Italia NEXTCHEM A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Luxury Front Office Manager – Seasonal Role
5 giorni fa
Catania, Italia Nextchem A tempo pienoA leading hospitality brand is seeking a Front Office Manager to join their team at a property in Ragusa, Sicily, for the **** season.The role involves leading the reception team to ensure exceptional guest experiences while managing front office operations.The ideal candidate will have proven luxury hospitality experience, excellent leadership skills, and...
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Luxury Front Office Manager – Seasonal Role
6 giorni fa
Catania, Italia NEXTCHEM A tempo pienoA leading hospitality brand is seeking a Front Office Manager to join their team at a property in Ragusa, Sicily, for the 2026 season. The role involves leading the reception team to ensure exceptional guest experiences while managing front office operations. The ideal candidate will have proven luxury hospitality experience, excellent leadership skills, and...
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Luxury Front Office Manager – Seasonal Role
6 giorni fa
Catania, Italia NEXTCHEM A tempo pienoA leading hospitality brand is seeking a Front Office Manager to join their team at a property in Ragusa, Sicily, for the 2026 season. The role involves leading the reception team to ensure exceptional guest experiences while managing front office operations. The ideal candidate will have proven luxury hospitality experience, excellent leadership skills, and...
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Catania, Italia Antal International Network A tempo pienoA leading company in the hospitality sector is seeking a Front Office Manager in Taormina, Sicilia.The ideal candidate will have a strong background in luxury hotel management, with a focus on guest experience and operational excellence.Responsibilities include leading the Front Office team, optimizing guest services, and maintaining high performance...
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Front Office
1 giorno fa
Catania, Italia Consorzio Hearing Sud A tempo pieno**Per espansione del nostro network aziendale** stiamo ricercando nuove risorse professionali a **Catania (CT)** e zone limitrofe, da integrare per la job position **ADDETTO/A FRONT OFFICE e BACK OFFICE**. La risorsa si occuperà di ricevere i clienti e della gestione di diverse procedure operative di contabilità, archiviazione dati e svolgere procedure...
