Customer Success Manager In Italy
2 settimane fa
Job briefOur client is an AI-driven technology company that carries "beauty" as its core ideal, helping its users become more beautiful with image products and beauty management services and assisting with the digital transformation of the beauty industry by providing SaaS services.As its products become increasingly popular with global customers, our client plans to recruit experienced customer success managers in key countries.The main goal of a customer success team is to provide support for customers as they transition from the sales pipeline (prospects) to the support pipeline (active users).You're typically responsible for maintaining customer loyalty, upselling existing customers to new features within the product, fostering long-term relationships with your customers, facilitating overall customer service, and ensuring that your customers are achieving the goals they were looking to achieve when purchasing your product.Job Highlights:An interesting and ambitious role in a successful international company.Product portfolio with advanced technology, reliable quality, and brand influence.Provide competitive salary that matches experience and position.ResponsibilitiesDrive the successful adoption and onboarding of the services to help customers realize the business value of our partnership and offerings.Guide customers through the changes needed to unlock the full value of our products, and help their staff, train, and align their people and partners to deliver on transformation.Partner with business development teams and executives to develop strategic and technical plans that help customers achieve their business objectives.Coordinate internal resources to support product delivery, implementation, and deployment.Identify and analyze customers needs to help the internal team improve product offering.Output and share customer success stories and best practices in the industry.Maintain client relationship by providing support and paying attention to the market dynamics, risks, and problems that may affect customers.RequirementsBachelor degree or above;At least 5 years of B2B customer success ?customer service or
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Customer Success Manager
2 settimane fa
Lazio, Italia Altro A tempo pienoCustomer Success Manager Soluzioni software per la digitalizzazione dei processi di acquisto.Il nostro cliente è una solida realtà specializzata nello sviluppo di soluzioni software per la digitalizzazione dei processi di acquisto.La piattaforma è progettata per ottimizzare i processi di acquisto e favorire la collaborazione end-to-end tra le funzioni...
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Customer Success Manager
2 settimane fa
Lazio, Italia Hilti Italia A tempo pienoJoin to apply for the Customer Success Manager role at Hilti Italia3 days ago – Be among the first 25 applicantsVuoi creare relazioni solide e offrire la migliore Customer Experience?Unisciti a Hilti come Customer Success Manager.Stiamo cercando un Customer Success Manager con contratto a tempo determinato per sostituzione maternità.Sarai il punto di...
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Customer Success Manager
1 settimana fa
Lazio, Italia Pentera A tempo pienoMust be based in Italy Must speak Italian, Spanish and English - native level*Please send your resume in EnglishAccelerate Your Career in CybersecurityAs a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities.At Pentera, you will be at the forefront of cybersecurity...
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Emea Enterprise Saas Customer Success Manager
2 settimane fa
Lazio, Italia Altro A tempo pienoA leading technology solutions provider is seeking a Customer Success Manager in Milan, Italy, to engage with Enterprise SaaS customers.You will play a crucial role in driving customer satisfaction and helping clients realize the value of our solutions.The ideal candidate has proven experience in Customer Success Management, excellent communication skills in...
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Customer Success Manager
1 settimana fa
Lazio, Italia Hilti Group A tempo pienoJoin to apply for the Customer Success Manager role at Hilti GroupVuoi creare relazioni solide e offrire la migliore Customer Experience?Unisciti a Hilti come Customer Success Manager.Stiamo cercando un Customer Success Manager con contratto a tempo determinato per sostituzione maternità.Sarai il punto di riferimento per una piattaforma clienti strategica,...
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Strategic Remote Enterprise Customer Success Manager
2 settimane fa
Lazio, Italia Altro A tempo pienoA global technology firm in Italy is looking for an Enterprise Customer Success Manager to onboard and support customers with their IT initiatives.This role involves project coordination and advocating for customer needs.The ideal candidate has over 5 years of IT experience, excellent presentation skills, and appreciation for multiple languages.This position...
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Customer Success Manager
2 settimane fa
Lazio, Italia Realadvisor A tempo pienoDiventa Customer Success Manager – Real Advisor Italia Unisciti a Real Advisor, la piattaforma immobiliare all'avanguardia che attira milioni di visitatori ogni anno.Fondata nel ****, ci impegniamo a rivoluzionare il mercato immobiliare, rendendolo più trasparente ed efficiente.La nostra interfaccia integrata connette in modo fluido acquirenti, venditori...
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Customer Success Manager
1 settimana fa
Lazio, Italia Dedagroup A tempo pienoJoin to apply for the Customer Success Manager role at DedagroupJoin to apply for the Customer Success Manager role at DedagroupGet AI-powered advice on this job and more exclusive features.Deda Tech è parte del Gruppo Deda, specializzata in Managed Cloud & Security Services, e porta evoluzione e semplificazione nelle aree infrastruttura, cybersecurity e...
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Customer Success Manager
1 settimana fa
Lazio, Italia Spoki A tempo pienoAbout Us Spoki is a Conversational Platform that helps companies build authentic relationships with their customers through Whats App and Artificial Intelligence.We believe in the value of genuine connections and provide tools that enable marketing, sales, and customer care teams to communicate in a direct, effective, and personal way.Our culture is built on...
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Junior Customer Success Manager: Build Relationships
3 settimane fa
Lazio, Italia Live Story A tempo pienoA dynamic content management platform in Italy is seeking a Junior Customer Success Manager to support brand clients and improve their experience with the platform. The role involves managing client relationships, overseeing projects, and delivering product demonstrations. Ideal candidates have 1-2 years of experience, excellent communication skills, and...
