Client Insights Analyst

4 giorni fa

Bardi, Italia Loro Piana A tempo pieno

PositionWe are looking for a passionate data and analytics expert to join our Client Insights team.The resource will support the team in client data management, analysis and reporting to support client-centric strategies and drive business decisions.Job ResponsibilitiesSupport in client analysis and reporting combining different datasets and questioning the database to identify trends in client behavior and preferences and optimize CRM strategies and/or opportunities for business growthCollect, analyze and interpret large datasets to identify client insights and patterns to share with Top Management, Retail Merchandising, Go-to-Market and Clienteling to drive business strategies and client engagement activitiesDevelop and manage CRM reports, dashboards and analytics to track customer behavior and performanceSupport in data quality check, adjustment and implementation of KPIs/algorithms and maintenance and training of data tools, working closely with IT team and external suppliersProfileMaster's degree in Statistics, Mathematics, Economics, possibly with a business backgroundPrevious experience in similar role, possibly in luxury/fashion/retail industry will be considered a plusProficient with SQL, Google Cloud Platform, Power BI and excellent knowledge of Microsoft Office (PowerPoint, Excel)Fluent in English (both spoken and written)Curiosity, flexibility, team-player and problem solving attitude.#J-*****-Ljbffr

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