Cluster Reservations Agent
1 giorno fa
About Four Seasons: Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Iconic elegance in Milan's most fashionable neighbourhood..A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan's Fashion District.Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.About the role We currently have an opportunity for a talented Cluster Reservations Agent to join our iconic Four Seasons Hotel Milan and San Domenico Palace, Taormina, a Four Seasons hotel in ItalyWhat you will do Key Knowledge Hotel operations English language Any Property Management System (e.g. Opera) Superior communication skills Key Functions, generic and standard tasks Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees.Have the knowledge of general hotel information for Four Seasons Hotel Milano and Four Seasons Hotel Taormina.Handle privately registered guests and understand the guest/staff confidentiality.Determine what a potential guest is looking for in room accommodations and participate in problem solving situations while keeping the Reservation Manager well informed.Utilize the Guest Recognition Program to ensure maximum accuracy and recognition and coordinate with Guest Recognition Specialist.Carry out other duties that may be assigned by the immediate manager.Prioritize and handle multiple tasks.Be attentive to guests needs and to find pride and purpose in providing exceptional service and product; to anticipate guests' personal preferences and the ability to exceed expectations.Exhibit a sense of professionalism in his or her language and demeanor.Be proactive in seeking to acquire knowledge to improve overall job effectiveness.Keep an organized and clean workspace.Know and apply the Core and Culture Service Standards.Remain calm and attentive, displays concern regardless of the circumstances.Have the knowledge of and execute fire, emergency, evacuation and bomb threat procedures.Key operational tasks and activities Take all necessary reports at AM
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Cluster Reservations Agent
24 ore fa
Milano, Italia Four Seasons A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Cluster Reservations Agent
24 ore fa
Milano, Lombardia, Italia San Domenico Palace, Taormina, a Four Seasons Hotel A tempo pienoAbout Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Cluster Reservations Agent
3 giorni fa
Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Luxury Cluster Reservations Lead
1 settimana fa
Milano, Italia Antal International Network A tempo pienoA luxury hospitality group in Milan seeks a Cluster Reservation Manager to ensure seamless operations and strategic development of the reservations function.The ideal candidate will have a bachelor's degree, at least 3 years in luxury hospitality, and strong technical skills.Responsibilities include managing booking strategies, optimizing guest interactions,...
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Cluster Reservations Manager...
2 settimane fa
Milano, Italia Antal International Network A tempo pienoOverview A great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in MilanAs the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties.Your mission will be to uphold the brand's vision and values, drive...
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Cluster Reservations Manager
1 settimana fa
Milano, Italia Antal International Network A tempo pienoOverviewA great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in MilanAs the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties.Your mission will be to uphold the brand's vision and values, drive...
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Cluster Reservations Manager
9 ore fa
milano, Italia Antal International Network A tempo pienoOverviewA great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in MilanAs the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties. Your mission will be to uphold the brand’s vision and values,...
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Cluster Reservations Manager
2 giorni fa
Via Milano, Italia Antal International Network A tempo pienoOverviewA great opportunity to be join as a Cluster Reservation Manager at a luxury 5 star group based in MilanAs the Cluster Reservations Manager , you will play a key role in ensuring the seamless operation and strategic development of the Reservations function across all three properties. Your mission will be to uphold the brand’s vision and values,...
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Reservations Agent
1 settimana fa
Milano, Italia Conservatorium Hotel A tempo pienoReservations Agent - JR-03355 - Rooms - Full time - Permanent - Mandarin Oriental, Milan **About the job** Based at the Mandarin Oriental, Milan within the Reservations Department in Milan. The Reservations Agent reports to the Reservations Manager. **As**Reservations Agent** **you will be responsible for the following duties**: - Support company's...
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Reservations Agent
1 settimana fa
Milano, Italia Conservatorium Hotel A tempo pienoReservations Agent- - JR-03355RoomsFull timePermanentMandarin Oriental, Milan- **About the job** - Based at the Mandarin Oriental, Milan within the Reservations Department in Milan. The Reservations Agent reports to the Reservations Manager. ** As**Reservations Agent** **you will be responsible for the following duties**: - Support company's philosophy and...
