Reception Administrator

Important NoticeMediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity.Please note that Mediclinic will never request payment for an application or offer made.All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.Position DetailsReception Administrator– Denmar Specialist Psychiatric Hospital, Pretoria, South AfricaClosing date: 13/01/2026Number of positions: 1Recruiter: Lesego MolaleReference number: *****Workplace type: On-siteContract type: PermanentInternal hospitality note:Please note if you are an internal employee on a fixed-term contract please apply using an external candidate profile and not your employee profileMain Purpose of the JobTo assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.Key Responsibility AreasEnsure admissions (including pre-admissions / bookings) are captured and processed as per procedureIdentify and prevent financial risks by adhering to policies and proceduresEnsure an effective discharge process as per the Patient Administration ManualMaintain patient confidentialityRequired EducationGrade 12 or equivalentDesired EducationNoneRequired ExperienceNoneDesired ExperienceReception administration experience; Experience in a private healthcare facilityRequired Job Skills & KnowledgeDebtpack Enquiry application (check outstanding amounts if a patient is flagged as blacklisted)Admission; Bed functions; Preparation for next day and discharge processesAnatomy (including terminology)Hospital switchboard systemsPatient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)Patient admin programmes on the AS400 systemComputer literate (Microsoft Office)ICD and CPT codesMedical Aid Schemes and the private healthcare environmentWorkmen's Compensation Act (WCA) processes; procedures and policiesEmergency / major incident protocol (e.g. fire, floods, robbery)Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.Internal hospitality note:Please note if you are an internal employee on a fixed-term contract please apply using an external candidate profile and not your employee profileJob SegmentHealthcare Administration, Mid-Range, Receptionist, Healthcare, Technology, Administrative#J-*****-Ljbffr