Reception Administrator

Mediclinic Group– Reception AdministratorLocation: Denmar Specialist Psychiatric Hospital, Pretoria, South AfricaClosing date: 13/01/2026 |Reference number: ***** |Position type: Full-time |Senior level: Entry level |Job function: Administration |Industries: Hospitals and Health CareMain Purpose of the JobTo assist patients in all aspects of admissions and discharges in a professional manner; prevent operational and financial risks to the organisation and exceed client expectations.Key Responsibility AreasEnsure admissions (including pre-admissions/bookings) are captured and processed as per procedureIdentify and prevent financial risks by adhering to policies and proceduresEnsure an effective discharge process as per the Patient Administration ManualMaintain patient confidentialityEducationEssential Education: Grade 12 or equivalentDesired Education: NoneExperienceEssential Minimum Experience: NoneDesired Experience: Reception administration experience; experience in a private healthcare facilityJob Skills and KnowledgeDebtpack Enquiry application – check outstanding amounts for blacklisted patientsAdmission and bed functions; preparation for the next day and discharge processesAnatomy terminologyHospital switchboard systemsPatient Administration policies and procedures (e.g., patient confidentiality, cash handling, bed overrides)Patient admin programmes on the AS400 systemComputer literacy – Microsoft OfficeICD and CPT codesMedical aid schemes and the private healthcare environmentWorkmans Compensation Act (WCA) processes, procedures and policiesEmergency / Major Incident Protocol (e.g., fire, flood, robbery)Identifying possible financial risks (blacklisted patients, handling of patient valuables)Equality, Diversity and InclusionAll applicants will be considered, with preference given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.Internal employees on a fixed-term contract should apply using an external candidate profile, not their employee profile.#J-*****-Ljbffr