Jr. Customer Success Manager
11 ore fa
About the roleWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As aJunior Customer Success Managerat Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone who wants to understand how a product-led B2B SaaS company supports customers day to day.What you'll doSupport the Customer Success Lead with day-to-day customer inquiries via email and chatHelp troubleshoot basic issues using internal tools and escalate when neededAssist in creating and updating internal documentation and customer-facing help articlesIdentify recurring customer questions or friction points and share insights with the teamContribute to small process improvements that make customer support more efficientShadow customer calls and internal meetings to learn how Customer Success operates in a SaaS environmentWho you areYou're currently studying or recently graduated in a field related to customer-facing roles (e.G. business, communications, operations, or similar)You haveprofessional-level proficiency in Italianandstrong working proficiency in English, both written and spokenYou enjoy solving problems and ask questions when something isn't clearYou're structured, organized, and pay attention to detailsYou can explain things simply and clearlyYou're curious, proactive, and motivated to improve both customer experience and internal processesWhy Flottando?We're building the future of fleet management with AI — a smarter, more human, fully digital platform that helps businesses manage vehicles and drivers effortlessly.You'll join a fast-moving, product-led team solving real problems for real customers.As an intern or junior team member, you'll support live customers, work closely with the Customer Success Lead, and learn directly from the founding team, including the CEO.Your work will have an impact from day one.Hiring processWe keep things simple and focused:Intro call with the Customer Success Lead (30 minutes)Call with the CEO ****** minutes)Offer within 2–4 weeksWe care more about attitude, ownership, and willingness to learn than about a perfect CV.
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Jr. Customer Success Manager
11 ore fa
Bardi, Italia Flottando A tempo pienoWe're growing fast and looking for a motivated, curious person who wants to learn, contribute, and grow with us.As aJunior Customer Success Managerat Flottando, you'll work closely with our Customer Success Lead to support customers, improve internal processes, and help ensure our users are successful with our product.This is a hands-on role for someone who...
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Customer Success Manager
1 giorno fa
Bardi, Italia Pentera A tempo pienoMust speak Italian, Spanish and English - native level Please send your resume in English As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities. At Pentera, you will be at the forefront of cybersecurity innovation, working on advanced tools that challenge...
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Customer Success Manager
7 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers, drive...
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Customer Success Manager
7 giorni fa
Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, Italy As a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers,...
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Customer Success Manager
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Bardi, Italia Servicenow A tempo pienoCustomer Success Manager ServiceNow • Milan, Lombardy, ItalyAs a key member of the Customer Success team you will be a trusted advisor and single point of contact for your portfolio of customers guiding them on their post-sale journey to maximize the value of their ServiceNow investment.You will build strategic long-term relationships with customers, drive...
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Graduate Customer Success Manager
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Bardi, Italia Canonical A tempo pienoJoin to apply for theGraduate Customer Success Managerrole atCanonicalJoin to apply for theGraduate Customer Success Managerrole atCanonicalThe role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and...
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Senior Customer Success Manager, Signature Lead
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Bardi, Italia Salesforce A tempo pienoA leading provider of CRM solutions is seeking a Customer Success Manager to act as a trusted advisor for clients in Italy.The successful candidate will guide customers in maximizing their use of Salesforce's platform and manage expectations during critical incidents.Candidates must have a professional level of English and Italian, proven experience in a...
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Cybersecurity Customer Success Manager
1 giorno fa
Bardi, Italia Pentera A tempo pienoA leader in cybersecurity innovation is seeking a Customer Success Manager based in Italy. This role involves managing a portfolio of customer accounts, ensuring satisfaction, and driving growth. The ideal candidate will have over 5 years of experience in Customer Success within the Cyber Security industry, be fluent in Spanish and English, and possess...
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Senior Customer Success Manager
5 giorni fa
Bardi, Italia Adobe A tempo pienoThe OpportunityWithin the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization.As a Customer Success Manager you will maximize value realization and return on investment in complex multi-regional strategic enterprise...
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Senior Customer Success Manager
5 giorni fa
Bardi, Italia Adobe A tempo pienoThe Opportunity Within the Customer Success team at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption, and Value Realization.As a Customer Success Manager you will maximize value realization and return on investment in complex multi-regional strategic...
