Customer Service Team Lead
2 settimane fa
- UNSOLICITED APPLICATION"Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions."?PLEASE READ BEFORE APPLYING??? Fluent level ofEnglish and Italianis required,?? Please submit your CV in English**YOUR MISSION** ??As aCSO Team Leaderyou will be a team coach and you will be responible to co-ordination and development to provide premium class costumer service.You will act as the prime contact for proactive analysis on Customer Account management and deal with in-depth and complex issues on customer accounts to increase customer satisfaction and maximize asset productivity according to CHEP strategy.** YOUR GOALS ** ??Team ManagementAssess, motivate and develop the team through coaching and personalised development planBuild a continuous improvement culture, introducing best practice, new ideas and opportunitiesProcess ImprovementAssess account management current activities to define improvement areas, tasks accountability and team performance KPIsOptimize processes to develop internal best practices and foster knowledge and expertise sharingCreate activity-guidelines to facilitate induction to new members and guarantee service consistencyCustomer satisfactionTake preventive action to ensure that customer satisfaction is maximisedTo react positively to problems identified and undertake root cause analysisProvide reconciliation for customer accounts relating to regular and ad hoc pricing/ declaration methods.** WHAT WE ARE LOOKING FOR**??3-5 years of work experience in customer facing role;Preferred experience in an international environmentPreferred experience in a service company where contact with customers as well as analysis and attention to detail are a key success factorWorked with objectives, measures and KPIs** WHAT WE OFFER ** ????Competitive Remuneration package??Annual bonus based on company & personal performance??Lunch Bouchers*??Opportunity to take part in the Brambles share programme?? Transportation Subsidy*??Referral bonus by sharing the best Talent around you,?? Hybrid working*??Various health & wellbeing events and programmes*Some Benefits may vary in amount or type according to location, more information to be given during your first call with one of our Recruiters.
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Customer Service Team Lead
6 giorni fa
Bardi, Italia Perfetti Van Melle A tempo pienoSelect how often (in days) to receive an alert:Location:Lainate, IT, *****Ready to take a fresh step in your career?About Perfetti Van MelleOur colleagues in the of theEuropean Plan & Deliver CoEare eager to team up with you to make sure everyone can enjoy our delicious freshmakers and sweets every single day.Where we need you:Job Title: Customer Service...
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Customer Service Lead — Hybrid, Team Coaching
6 giorni fa
Bardi, Italia Grafton - Italy A tempo pienoUn'agenzia di selezione del personale cerca un Customer Service Lead a Brescia.Il candidato ideale avrà esperienza nel servizio clienti e forti capacità di leadership.Sarà responsabile della supervisione del team, delle performance e della comunicazione con i clienti.È prevista assunzione a tempo indeterminato, con un contratto flessibile, opportunità...
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Customer Service Team Lead
1 settimana fa
Bardi, Italia Chep A tempo pieno- UNSOLICITED APPLICATION"Please note: This is an open application opportunity. We are not hiring for this role at the moment, but we are collecting profiles for upcoming positions."PLEASE READ BEFORE APPLYINGFluent level of English and Italian is required,Please submit your CV in English**YOUR MISSION**As a CSO Team Leader you will be a team coach and you...
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Customer Service Lead — Leadership
1 settimana fa
Bardi, Italia Gi Group S.P.A A tempo pienoUn'azienda leader nel settore HR cerca un Customer Service Lead a Brescia.Il candidato ideale avrà oltre 5 anni di esperienza nel customer service e forti abilità analitiche.Il ruolo prevede la supervisione di un team dedicato, gestione delle richieste dei clienti e collaborazione con diversi reparti per garantire un'ottima esperienza per il...
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Customer Service Manager
5 giorni fa
Bardi, Italia Azienda Anonima A tempo pienoWe are supporting a fast-growing consumer goods company in the search for aCustomer Service Manager B2B & B2CThe manager will lead the end-to-end service operations across both business channels.The role reports directly to the Commercial Director and is accountable for delivering an outstanding customer experience, ensuring operational excellence in pre-...
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Customer Service
1 settimana fa
Bardi, Italia Manpower A tempo pienoSocial network you want to login/join with:col-narrow-leftClient:ManpowerLocation:Job Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:33b3b7f3f8d0Job Views:3Posted:Expiry Date:col-wideJob Description:Manpower ricerca per strutturata azienda multinazionale metalmeccanica situata nella provincia nord di Pavia, una valida risorsa da...
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Team Leader Customer Service Automotive
2 settimane fa
Bardi, Italia Lavoropiu Spa A tempo pienoTeam Leader Customer Service – AutomotiveLavoropiù, Filiale di Agrate Brianza, ricerca per importante azienda che offre servizi di Customer Service a Aziende Clienti la figura di:Team Leader Customer Service Automotiveinserito in azienda cliente multinazionale del settore Automotive con sede nelle strette vicinanze di Lesmo.ResponsabilitàCoordinamento...
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Customer Service Lead...
1 settimana fa
Bardi, Italia Jobbydoo A tempo pienoDettagli offerta di lavoro Data : ********** Disponibilità lavorativa :Full timeContratto di lavoro :Contratto a tempo indeterminato - in azienda----------------------------------------Sei una persona precisa e organizzata e vuoi mettere in pratica le tue competenze?Ti piace gestire processi, coordinare attività e supportare il lavoro di squadra?Potremmo...
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Addetto/A Al Customer Service
3 giorni fa
Bardi, Italia Mcc Service A tempo pienoAzienda operante nel settore dei sistemi per bevande calde, seleziona un/una Addetto/a al Customer Service da inserire nel team di supporto clienti e assistenza pre e post-vendita.Attività previsteAccoglienza dei clienti e gestione del primo contatto telefonico e via emailFornitura di informazioni sui prodotti e le caratteristiche dei sistemi per bevande...
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Team Leader Customer Service Automotive
3 settimane fa
Bardi, Italia Lavoropiu Spa A tempo pienoTeam Leader Customer Service Automotive Lavoropiù, Filiale di Agrate Brianza, Ricerca per importante azienda che offre servizi di Customer Service a Aziende Clienti la figura di : Coordinamento del team di Customer Service Definizione dei turni di lavoro Definizione e valutazione dei KPI Onboarding Requisiti : Esperienza pregressa in mansioni similari di...
