Front Office Manager
2 settimane fa
Mangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.P.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian heritage, nature, and lifestyle.Reflecting our commitment to excellence and international recognition, two of our resorts proudly belong to the prestigious Autograph Collection by Marriott, while one is part of the refined Curio Collection by Hilton.Job descriptionWe are looking for a Front Office Manager to lead our reception team and ensure exceptional guest experience atMangia's Santa Teresa, Curio Collection by Hiltonfor the upcoming **** season.The role involves planning daily operations, supervising staff, handling guest requests, and driving service excellence.Key Responsibilities:Planning Front Office operations based on occupancy forecastsSupervises Front Office team and ensures service standardsHandles guest requests, complaints, and feedback directlyCommunicates guest needs across departments to ensure resolutionAuthorizes spending limits, room credits, and department budgetsParticipates in recruitment, training, and performance reviewsPromotes upselling and cross-selling to boost revenueLeads internal meetings and attends cross-departmental sessionsMonitors costs, revenue, and financial performance of the Rooms divisionReviews performance reports and KPIsWorks toward guest satisfaction targets and review score goalsRequirements:Proven experience in luxury hospitality, preferably in 5-star hotelsStrong knowledge of front office operations and guest service standardsProficiency in Opera PMS and other hotel management systemsLeadership skills and ability to manage and motivate a teamExcellent communication and interdepartmental coordination abilitiesFluency in English;additional languages are a plusProblem-solving attitude and attention to detailWhat we offer:Type of contract seasonalAccommodation availableMeals providedCareer growth opportunities within the companyDynamic and collaborative work environmentOngoing training and access to professional development courses
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Front Office Manager
20 ore fa
Egna, Italia Michael Page International A tempo pienoCategoria:Leisure, Travel & TourismLuogo di lavoro:SardegnaSiamo alla ricerca di un* Front Office Manager per una prestigiosa struttura di lusso situata in Sardegna.La figura avrà un ruolo chiave nell'accoglienza degli ospiti e nella gestione del team, contribuendo a garantire un'esperienza impeccabile e in linea con gli standard dell'hôtellerie di fascia...
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Front Office Manager
3 giorni fa
Egna, Italia Michael Page A tempo pienoSiamo alla ricerca di un* Front Office Manager per una prestigiosa struttura di lusso situata in Sardegna.La figura avrà un ruolo chiave nell'accoglienza degli ospiti e nella gestione del team, contribuendo a garantire un'esperienza impeccabile e in linea con gli standard dell'hôtellerie di fascia alta.Dettagli sul clienteLuxury...
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Front Office Manager
2 settimane fa
Egna, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.P.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Front Office Manager
1 settimana fa
Egna, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Front Office Manager
2 settimane fa
Egna, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.P.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Front Office Manager
2 settimane fa
Egna, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.P.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Front Office Manager
3 giorni fa
Egna, Italia Mangia'S A tempo pienoMangia's Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper-upscale segment.With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four- and five-star resorts, and 5 clubs—Mangia's offers guests immersive and memorable stays that celebrate Italian...
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Front Office Manager...
4 settimane fa
Egna, Italia Mangia'S A tempo pienoMangia’s Resorts, a distinguished hospitality brand of Aeroviaggi S.p.A., embodies the essence of Authentic Italian Vacanza within the upper‑upscale segment. With 17 owned properties across Sicily and Sardinia—including 2 city hotels, 10 four‑ and five‑star resorts, and 5 clubs—Mangia’s offers guests immersive and memorable stays that celebrate...
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Front Office Manager
2 settimane fa
Egna, Italia Page Personnel A tempo pienoPer un Resort 4* situato nel Sud Sardegna, siamo alla ricerca della figura di Front Office Manager.Dettagli sul clienteResort 4* situato nel Sud Sardegna.DescrizioneResponsabilità principaliCoordinare, supervisionare e motivare il team del Front Office (reception, concierge, night audit).Garantire il rispetto degli standard di accoglienza e servizio tipici...
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Seasonal Front Office Manager
3 settimane fa
Egna, Italia Mangia'S A tempo pienoA distinguished hospitality brand in Italy is seeking a Front Office Manager for the upcoming 2026 season. The role involves leading the reception team, ensuring guest satisfaction, and managing daily operations. Ideal candidates will have luxury hospitality experience, knowledge of front office operations, and strong leadership skills. The position offers a...