Guest Service Agent Turnante
2 settimane fa
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Join Starhotels and become part of the Front Office team at ourhotels in Florence.As aGuest Service Agentyou'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front of house equipment and property management systems.Exceed expectations revealing:A unique personality and a true passion for hospitality.Experience in the role.Familiarity with Opera PMS for efficient operations.Excellent communication skills.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Impeccable grooming standards.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Embrace global diversity by speaking:Italian – fluentlyEnglish – fluentlyAdditional languages are a plus.Unlock a world of benefits including:Stylish uniforms with complimentary laundering.Exclusive discounted stays within the group.Discounts with out partners.Ticket Restaurants for delightful dining.Embrace growth with:Exceptional career advancement opportunities through our Performance Management Program.An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.Join us to shape your outstanding careerSend in your application and let's create exceptional memories together.
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Guest Experience Agent
2 giorni fa
San Miniato, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and enchanting event spaces....
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Guest Experience Agent
13 ore fa
San Miniato, Italia Buscojobs IT C2 A tempo pienoDétail de l'offreBorgo Pignano Florence is a refined boutique hotel nestled in a 5-hectare park on the picturesque Florentine hills, just minutes from the historic center. Part of the prestigious Relais & Châteaux collection, the property will offer 32 elegant rooms and suites, a private villa, an exclusive spa, a heated pool, two restaurants, and...
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Front Desk/Agent Turnant
5 giorni fa
San Miniato, Italia Buscojobs IT C2 A tempo pienoDétail de l'offreBorgo Pignano Relais & Châteaux is a 750-acre private estate in the heart of the Tuscan hills, where slow living, sustainability, and organic farming inspire every choice.We offer our guests unique experiences, from fine dining to wellness-focused activities, combining the comfort of a 5-star resort with the warmth of Tuscan...
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Front Desk/Agent Turnant
4 giorni fa
San Miniato, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Relais & Châteaux is a 750-acre private estate in the heart of the Tuscan hills, where slow living, sustainability, and organic farming inspire every choice.We offer our guests unique experiences, from fine dining to wellness-focused activities, combining the comfort of a 5-star resort with the warmth of Tuscan hospitality.Becoming part of our...
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Front Office Agent Tournant
5 giorni fa
San Miniato, Italia Buscojobs IT C2 A tempo pienoDescrizione dell'offertaEnsure that all guest preferences noted in the reservation are recorded and honoured.Collaborate with Housekeeping and Maintenance to ensure the guest room is ready for arrival.Welcome guests at check-in and check-out while adhering to service standards.Actively promote hotel services and amenities such as room upgrades, dining and...
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Restaurant Ops Lead
1 settimana fa
San Miniato, Italia Circle K Stores Inc. A tempo pienoA major convenience store chain in Florence, Italy, is seeking a Restaurant Assistant Manager. This role includes assisting the Restaurant Manager in daily operations, coaching team members, and ensuring excellent guest service. Candidates must have a valid driver's license and strong communication skills. The position offers several benefits, including...
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Front Office
5 giorni fa
San Pietro in Cariano, Italia Byblos Art Hotel Villa Amistà A tempo pienoByblos Art Hotel Villa Amistà, storico albergo di lusso e membro della catena **Small Luxury** situato a Corrubio, 20 minuti da Verona, in piena Valpolicella, cerca per la stagione le seguenti figure professionali: - Front office & Guest Relation Event E' richiesta l'esperienza in strutture analoghe. Mettiamo a disposizione gratuitamente l'alloggio nelle...
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Toscana
1 settimana fa
San Miniato, Italia Della Calza Retreat & Spa A tempo pienoWho We AreWe are a renowned group in the hospitality sector, currently managing two prestigious 4-star hotels in the heart of Florence. Our first hotel, opened in ****, has built a solid reputation for service excellence and high guest satisfaction. We are now preparing to open our second luxury property, Della Calza Retreat & Spa which aims to become a new...
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Reservations Agent
2 settimane fa
San Miniato, Italia Buscojobs IT C2 A tempo pienoDescrizione dell'offertaAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...
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Guest Relation Agent
3 giorni fa
San Felice del Benaco, Italia Blu Hotels A tempo pienoBlu Hotels, con i suoi 30 anni di attività, si riconferma oggi prima azienda italiana nel settore turistico alberghiero. Passione, dedizione e desiderio di crescita hanno caratterizzato la sua espansione nel panorama dell'hotellerie con oltre 1.300 persone assunte ogni anno tra alberghi e sede amministrativa. Percorsi di carriera hanno portato molti dei...
