Technical After Sales Support
5 giorni fa
Technical After Sales Support – Claypaky A position based at our headquarters in Seriate (BG), reports to the Help Desk Manager.Key ResponsibilitiesManage technical support requests via ticketing systems, ensuring timely resolution and clear communication with customers.Provide remote after-sales technical assistance and collaborate with international Service Partners.Ensure correct application of warranty terms and assist customers in identifying and receiving the right spare parts.Collaborate with the Quality Department to report and analyze product non-conformities, supporting continuous improvement initiatives.Draft and update product manuals (user, configuration, installation).Keep customers informed about new documentation, firmware/software releases, bug fixes, and technical solutions.Support the implementation and optimization of remote assistance tools and digital platforms for ticket management and customer satisfaction analysis.Provide information for 8D reports, particularly for phase D2.Coordinate activities with the Repair & Maintenance section and Service Partners for effective issue resolution.RequirementsDegree or Diploma in a technical field.Minimum 5 years of experience in technical assistance on complex products.Strong problem-solving skills and proficiency in IT systems.English proficiency: at least B2 level.Excellent communication skills, adaptability, and ability to work in a team-oriented environment.Stress tolerance and creativity in finding solutions.Nice to haveBasic knowledge of DMX control systems and technical drawing software.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesConsumer ServicesLocationSeriate, Lombardy, Italy#J-*****-Ljbffr
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Senior Technical After-Sales Support Engineer
5 giorni fa
Lazio, Italia Claypaky A tempo pienoA leading consumer services company in Seriate is seeking a Technical After Sales Support professional.This role involves managing technical support requests, providing after-sales assistance, and collaborating with international partners.Candidates should have at least 5 years of experience in technical assistance, a degree in a technical field, and possess...
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Emea After-Sales Tech Support
7 giorni fa
Lazio, Italia Kion Group A tempo pienoA leading material handling solutions provider is seeking an After Sales Technical Support & Training Instructor in Lainate, Italy.This role involves managing after sales quality, providing technical support, and coordinating with network partners to enhance customer satisfaction.The ideal candidate will have a technical background, experience in customer...
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After Sales Technical Specialist
4 giorni fa
Lazio, Italia Manpowergroup A tempo pienoPer grande e strutturata azienda del settore metalmeccanico stiamo selezionando un/una: AFTER SALES TECHNICAL SPECIALIST La risorsa, inserita nell'ufficio Export, si occuper di: Diagnosi e risoluzione di problemi tecnici da remoto (telefono, chat, email) di lieve entit .Collaborazione con i Service Engineer (secondo livello) per problemi che necessitano di...
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After Sale Technical Support
7 giorni fa
Lazio, Italia Gi Group Spa Filiale Di Milano Filzi A tempo pienoFILIALE : MILANO SERVICESGi Group SpA., (Aut.Min.************ Prot.N° ****-SG) per primaria azienda cliente del settore elettronica di consumo, ricerca e seleziona una figura di :AFTER SALE TECHNICAL SUPPORTLa figura sarà inserita in stage e si occuperà di fornire supporto ai centri di assistenza sul territorio su tematiche relative all'assistenza al...
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Regional After-Sales Growth Lead
1 settimana fa
Lazio, Italia Stellantis A tempo pienoAn automotive manufacturer based in Turin is seeking an After Sales Zone Manager to optimize technical and commercial targets, ensuring customer satisfaction and compliance with Stellantis standards.The role emphasizes strong analytical and sales skills, effective interpersonal communication, and technical acumen in the automotive field.Applicants should...
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Tecnico After Sales
4 giorni fa
Lazio, Italia Manpowergroup A tempo pienoPer azienda cliente, siamo alla ricerca di un Tecnico After Sales che si occuper di fornire assistenza tecnica direttamente presso le sedi dei clienti.Responsabilit principali: Eseguire interventi tecnici di manutenzione ordinaria su impianti e macchinari.Gestire l'installazione e il collaudo di nuovi impianti presso i clienti.Formare il personale tecnico...
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After-Sales Spare Parts Engineer
1 settimana fa
Lazio, Italia Altro A tempo pienoA fast-growing oven manufacturing company based in Ala, Italy, is seeking a Spare Parts Service Engineer for the After Sales Department.Responsibilities include managing customer needs, supporting spare parts orders, and collaborating with purchasing and logistics.The ideal candidate has a technical degree, 2-3 years of experience, and knowledge of technical...
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Senior After-Sales Digital Solutions Architect
5 giorni fa
Lazio, Italia Byd Europe A tempo pienoA leading high-tech multinational in Milano is seeking an experienced professional to join their team for system support and integration.The ideal candidate will have over 5 years of experience in the automotive industry, proficient in programming and project management.You'll analyze after-sales business processes, implement digital management systems, and...
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After Sales Specialist
5 giorni fa
Lazio, Italia Altro A tempo pienoAziendaIl nostro Cliente è una realtà dinamica e innovativa, in forte crescita, leader nella progettazione e produzione di impianti industriali.L'azienda è alla ricerca di un After Sales Specialist, il quale sarà a supporto dell'Ufficio Commerciale.OffertaLa figura di After Sales Specialist sarà il punto di riferimento per la gestione delle attività...
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After Sales Service Employee
2 settimane fa
Lazio, Italia Bvlgari A tempo pienoBulgari Italia, within its prestigious flagship store in Roma, Via Condotti, is seeking an After Sales Service Employee.Reporting to the After Sales Service Manager, the After Sales Service Employee will ensure seamless Care Services and a positive client experience through proactive communication and efficient administration, managing the full repair cycle:...
