People Manager Emsx

Join the Seller AI team where you'll lead benchmarking and evaluation of AI models that enhance the seller experience across Amazon's global marketplace.You'll manage a team dedicated to validating, testing, and improving Artificial Intelligence (AI) and Large Language Models (LLMs) that power innovative seller tools.This role combines strategic leadership with hands-on technical oversight, requiring exceptional communication skills, team management, and stakeholder engagement.In this position, you'll drive the development and implementation of comprehensive benchmarking methodologies to evaluate AI model performance across accuracy, robustness, bias, and reliability metrics.Your expertise will be crucial in translating technical findings into actionable insights that improve Seller Assistant's performance and contribute to the growth of Amazon's seller community worldwide.Key job responsibilitiesPlan and execute benchmarking exercises for AI models, defining test plans, metrics, and acceptance criteria across accuracy, robustness, bias, and reliability dimensions.Lead a team responsible for validating data based on specific annotation guidelines, ensuring accuracy and quality while escalating potential regulatory risks.Prepare comprehensive audit and benchmarking reports, including error ratings, root-cause analysis, and recommendations for senior stakeholders.Drive process efficiencies and explore automation opportunities to enhance the productivity of data generation initiatives.Mentor team members and help develop their skills while managing overall schedules, proactively mitigating risks, and keeping project scope under control.A day in the lifeYour day begins with prioritizing benchmarking tasks for your team based on current business requirements.You'll review progress on ongoing audits, provide guidance where needed, and ensure deliverables meet quality standards.Throughout the day, you'll analyze performance data from Seller Assistant tools, identifying patterns and insights that could improve AI model effectiveness.You'll wrap up by preparing detailed presentations that showcase your team's findings and recommendations to leadership, highlighting opportunities to enhance the seller experience.About the teamThe Seller AI team within International Seller Services is dedicated to creating Gen-AI/LLM powered tools and agentic solutions that accelerate business growth for Amazon sellers worldwide.We focus on handling annotations for training, measuring, and improving Artificial Intelligence and Large Language Models to deliver superior seller experiences.Our team combines technical expertise with a deep understanding of seller needs to develop innovative solutions that simplify complex tasks and drive business growth.Basic QualificationsMin.B1 or B2.2 certified in Spanish Language preferred.Preferred QualificationsMasters Degree or C1 certified in Spanish Language.Our inclusive culture empowers Amazonians to deliver the best results for our customers.If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Posted: December 30, **** (Updated 6 days ago)Posted: January 1, **** (Updated 6 days ago)Posted: January 1, **** (Updated 6 days ago)Posted: January 6, **** (Updated 6 days ago)Posted: January 1, **** (Updated 11 days ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-*****-Ljbffr