Technical Account Manager I

2 settimane fa


Lazio, Italia Crowdstrike Holdings, Inc. A tempo pieno

OverviewA global cybersecurity firm is seeking a motivated Technical Account Manager based in Montà, Italy, to enhance customer success through technical support and strategic account management.The ideal candidate will have a Bachelor's Degree, excellent communication skills, and a strong technical background, including experience with Windows and enterprise web technologies.This role emphasizes collaboration and problem-solving to ensure exceptional customer experiences and successful product renewals.ResponsibilitiesProvide technical support to customers and guide them through complex issues to resolution.Manage strategic accounts and cultivate strong customer relationships to support renewal opportunities.Collaborate with cross-functional teams (customer success, engineering, sales) to ensure successful outcomes.Identify risks and opportunities, driving proactive solutions to improve customer satisfaction and product adoption.Contribute to renewal strategies and ensure timely and successful product renewals.QualificationsBachelor's Degree.Excellent communication skills.Strong technical background, including experience with Windows and enterprise web technologies.BenefitsRemote-friendly culture and competitive benefits.#J-*****-Ljbffr



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