Luxury Guest Experience And Customer Care Specialist

A premium automotive firm seeks a DENZA Aftersales Customer Care Specialist in Milan, Italy.The role requires delivering high-quality customer support and managing aftersales processes for VIP clients.Candidates should have 3–5 years' experience in luxury sectors, strong emotional intelligence, and proficiency in CRM tools.This full-time position focuses...

A leading luxury hotel chain in Italy is seeking a Guest Experience professional to enhance guest interactions and provide exceptional service.Responsibilities include greeting guests, resolving their concerns, and ensuring they feel at home.Ideal candidates have experience in luxury hospitality, excellent communication skills, and are fluent in English and...

A luxury hotel in Italy is seeking a Resident Host to ensure exceptional guest experiences through effective communication and service.You will respond to inquiries, coordinate with departments, and maintain high service standards.Ideal candidates have experience in luxury hospitality, fluent English and Italian, and possess strong attention to detail and...

OverviewA luxury hotel in Florence is seeking a Resident Host to ensure top-notch guest experiences through effective communication and service.Your role will involve responding to guest inquiries, addressing requests, and coordinating with various departments.This role requires attention to detail and the ability to smoothly handle calls and ensure guest...

Overview Today, we welcome our guests in 13 hotels and resorts, 4- and 5-star hotels, in modern conference centers, and at the prestigious Ethra Thalasso SPA.Our hotels are located in Sardinia, Puglia, Sicily, Calabria, and Abruzzo, overlooking beautiful beaches, and in Piedmont, within the Vialattea ski area.We offer approximately ***** rooms, and during...

A luxury 5-star hotel in Rome is seeking a passionate Assistant Front Office Manager to ensure exceptional guest experiences and operational excellence.The successful candidate will oversee daily operations, manage guest relations, and support team development.Strong background in luxury hospitality and excellent customer service skills in both Italian and...

OverviewA luxury 5-star hotel in Cortina d'Ampezzo is seeking Front Office Agents to be the first point of contact for guests, ensuring a warm and professional welcome.Responsibilities include managing check-in / out procedures, handling guest requests, and collaborating with departments for smooth service.ResponsibilitiesManage check-in / check-out...

A customer relations service provider is seeking a Brand Ambassador with experience in e-commerce Customer Care, particularly in the Luxury sector.This full-time role based in Rome involves managing Italian and international customers through various communication channels.Candidates should have a degree or experience in relevant fields, proficiency in...

A leading hearing care provider in Lombardy is seeking a Client Experience Specialist to ensure exceptional customer service and maintain organized client records.The ideal candidate will have a High School Diploma, experience in customer service, and excellent communication skills.This role offers rich opportunities for professional growth and an attractive...

Luxury F&B IRD Supervisor — Guest Experience Lead Castiglion del Bosco, A Rosewood Hotel•Rome, ItalyDescrizione dell'offerta di lavoroA luxury hotel in Tuscany is seeking an IRD Supervisor to join their Food and Beverage Team.The role requires a minimum of 3 years of experience in a luxury hotel and knowledge of service standards.ResponsibilitiesDeliver...