Cx Strategy
2 settimane fa
Join to apply for the CX Strategy & Transformation Senior Consultant role at Capgemini Invent1 day ago Be among the first 25 applicantsJoin to apply for the CX Strategy & Transformation Senior Consultant role at Capgemini InventAt Capgemini Invent, we believe difference drives change.As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions.Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data.Superpowered by creativity and design.All underpinned by technology created with purpose.YOUR ROLEAs a Senior Consultant In CX Transformation, You WillDesign omnichannel services and journeys, integrating physical and digital touchpoints.Define and implement CRM and CVM (Customer Value Management) strategies.Apply Generative AI to optimize campaign processes, content creation, and customer engagement.Support the definition of digital transformation roadmaps for marketing.Collaborate with cross-functional teams (IT, Sales, Operations) to ensure strategic alignment.Conduct benchmarking and market analysis to identify trends and opportunities.Manage workshops with stakeholders for co-creation and solution validation.Proven experience (6–7 years) in consulting or strategic roles in marketing/service design.YOUR PROFILEIn-depth knowledge of CRM and CVM, including leading platforms (Salesforce, Adobe, etc.).Ability to design business processes focused on marketing and customer experience.Expertise in Generative AI applied to marketing (e.g., content personalization, automation).Solid understanding of omnichannel strategies and engagement models.Familiarity with Design Thinking and Service Design methodologies.Strong analytical, problem-solving, and communication skills.Fluent English (spoken and written).What You'll Love About Working HereBe the change by supporting our clients through innovative strategy projects around digital, future-proof topics that challenge and transform the status quo.Craft your own career path through continuous learning and personal growth.Experience the benefits of hybrid working, offering flexibility and ensuring work-life balance, 5 weeks of vacation, employee referral bonus, company shares program and annual contribution to a fitness subscription.Capgemini Italy is an equal opportunity employer.We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.It is a responsible and diverse group of 340,000 team members in more than 50 countries.With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.#J-*****-Ljbffr
-
Enterprise Cloud Solutions Architect
2 settimane fa
Lazio, Italia Amazon A tempo pienoA leading AI-native customer experience platform is looking for a Senior Solutions Consultant in Milan.The role involves partnering with sales and customer success teams to design solutions for large enterprise clients.Candidates should have 5+ years of experience in CX strategy and possess strong communication skills.The position offers an opportunity to...
-
Cx/Ux Designer
4 giorni fa
Lazio, Italia Altro A tempo pieno4 giorni faJoin to apply for the UX designer for NATO role at Work Life Group NL.Would you like to join the leading international intergovernmental organization?The Centre for Maritime Research and Experimentation (CMRE) is an established, world-class scientific research and experimentation facility that organizes and conducts scientific research and...
-
Design Lead – Experience Strategy
7 giorni fa
Lazio, Italia Four Corners - Fashion, Luxury & Lifestyle A tempo pienoDesign Lead – Experience Strategy (frog Innovation Team)Institute ItechEUR **************** giorni faDesign Lead – Experience Strategy (frog Innovation Team)frog is one of the world's most successful innovation and creative consultancies.Milan hosts its Innovation Team, a global hub for delivering breakthrough products and experiences across digital and...
-
Product Growth Manager: Strategy, Innovation
2 giorni fa
Lazio, Italia Saet S.P.A. A tempo pienoUn'azienda leader nel settore industriale cerca un Chief Operating Officer per sviluppare un Business Plan strutturato e migliorare l'esperienza dei clienti.I candidati ideali devono possedere eccellenti capacità comunicative e commerciali, nonché esperienza nel settore.Offriamo un ambiente stimolante in un'azienda che promuove l'innovazione e le relazioni...
-
Design Lead – Experience Strategy
1 settimana fa
Lazio, Italia Moleskine A tempo pienoDesign Lead – Experience Strategy (frog Innovation Team) frog is one of the world's most successful innovation and creative consultancies.Milan hosts its Innovation Team, a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to high-caliber innovation, strategy, design, and engineering expertise.As...
-
Design Lead
1 settimana fa
Lazio, Italia Avis Budget Group A tempo pienoDesign Lead - Experience Strategy (frog Innovation Team)Location: RomaCompany: frogSalary: EUR 75,********,000Posted: 2 giorni fafrog is one of the world's most successful innovation and creative consultancies.Milan hosts its Innovation Team, a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to...
-
Design Lead
7 giorni fa
Lazio, Italia Kpmg Italy A tempo pienoDesign Lead - Experience Strategy (frog Innovation Team)frogRomaEUR ****** - giorni fafrog is one of the world's most successful innovation and creative consultancies.Milan hosts its Innovation Team, a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to high-caliber innovation, strategy, design,...
-
Design Lead
1 settimana fa
Lazio, Italia Kpmg Italy A tempo pienoDesign Lead - Experience Strategy (frog Innovation Team)frogRomaEUR **************** giorni fafrog is one of the world's most successful innovation and creative consultancies.Milan hosts its Innovation Team, a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to high-caliber innovation, strategy,...
-
Design Lead – Experience Strategy
2 settimane fa
Lazio, Italia Institute Itech A tempo pienoDesign Lead – Experience Strategy (frog Innovation Team) frog is one of the world's most successful innovation and creative consultancies.Milan hosts its Innovation Team, a global hub for delivering breakthrough products and experiences across digital and physical realities, thanks to high-caliber innovation, strategy, design, and engineering expertise.As...
-
Head Of Creative
7 giorni fa
Lazio, Italia Altro A tempo pienoStiamo cercando una persona per il ruolo diHead of Creativeper la nostra sede diMilano .Il team creativo di Webranking si occupa principalmente di ideare e realizzare concept creativi, definire strategie social e gestirne i canali, produrre contenuti nel nostro studio, con esterni o via AI.Sarai il punto di riferimento e il motore dell'area Creative: a te il...
