Customer Service Specialist
2 giorni fa
As a Junior Customer Service Specialist, you will be the first point of contact for our customers, distributors, and field sales team.You will support order processing, respond to product and delivery inquiries, and ensure smooth communication between departments to meet customer needs efficiently.CV IN ENGLISH ONLY.Key ResponsibilitiesHandle inbound customer inquiries via phone and email.Assist in processing sales orders, delivery tracking, and invoicing in coordination with logistics and sales teams.Maintain accurate customer records and update in the system.Support the sales team with product availability updates and basic technical information.Escalate complex queries to the appropriate team while ensuring timely follow-up.Monitor open orders and ensure timely and complete deliveries.Coordinate with warehouse and logistics for dispatch status and issue resolution.Provide feedback from customers to internal teams for continuous improvement.QualificationsBachelor's degree in Business, Agriculture, Chemistry, or related field (or equivalent experience).1-3 years of customer service or administrative experience.Knowledge or interest in agriculture or agrochemicals is a plus.Proficient in MS Office (especially Excel)Fluency in Italian and excellent communication skills in English are essential.Detail-oriented, organized, and able to multitask in a fast-paced environment.Team player with a customer-first mindset.What We OfferCompetitive salary and benefits package.On-the-job training and opportunities for professional development.Supportive and collaborative work environment.Opportunity to grow within the company as part of a critical business function.Please send your CV ONLY in English to below contacts.#J-*****-Ljbffr
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Customer Service Team Leader
5 giorni fa
Ferrara, Italia Iffco Italia A tempo pienoJob Title Customer Service Team LeaderDepartment Supply ChainReporting Line Supply Chain ManagerTeam Gestione diretta di 5 risorse Customer ServiceJob PurposeGarantire un servizio clienti efficiente, accurato e puntuale per i mercati Italia ed Estero, assicurando la corretta gestione di ordini, note di credito e anagrafiche, e fungendo da punto di raccordo...
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Remote Customer Service
1 settimana fa
Ferrara, Italia Sciex A tempo pienoA life sciences technology company in Ferrara is seeking a Junior Service Admin Coordinator.The role involves collaboration with Field Service Engineers and managing customer requests.Ideal candidates should have a High School diploma and C1 level language skills in English and Italian.Preferred experience includes working in an order administration role and...
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Remote Customer Service
1 settimana fa
Ferrara, Italia Altro A tempo pienoA life sciences technology company in Ferrara is seeking a Junior Service Admin Coordinator. The role involves collaboration with Field Service Engineers and managing customer requests. Ideal candidates should have a High School diploma and C1 level language skills in English and Italian. Preferred experience includes working in an order administration role...
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Specialista Customer Care Procurement
2 settimane fa
Ferrara, Italia Coperion A tempo pienoCoperion sta ampliando il team di Ferrara per supportare le sedi germanofone in Germania e Svizzera. Ricerchiamo uno/a Specialista Customer Care Procurement che gestisca le attività di approvvigionamento e curi i rapporti con fornitori e team interni. Responsabilità principali: - Gestire gli ordini di acquisto e monitorarne la corretta esecuzione. -...
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Addetto/a Customer Service
4 settimane fa
Ferrara, Italia EmmeBi Group A tempo pienoAzienda operante nel settore delle soluzioni per il relax e il benessere domestico è alla ricerca di una figura professionale da inserire nel proprio team per il reparto Customer Service. La risorsa si occuperà di supportare i clienti, rispondendo alle loro richieste e fornendo consulenze personalizzate per ottimizzare l'esperienza d'acquisto. Mansioni...
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Addetto/a Front Office
1 giorno fa
Ferrara, Italia WORK SOLUTION A tempo pienoWork Solution S.r.l., Agenzia per il lavoro con Aut. Min. 0000320 del 20/09/2024, ricerca per ampliamento staff della divisione interna Family Worker, un/a **Addetto/a front office / customer service.** La risorsa presidierà la filiale occupandosi della gestione in sede e/o telefonica di personale operante nel settore dell'assistenza domiciliare (badanti,...
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Remote Junior Service Admin
5 giorni fa
Ferrara, Italia Sciex A tempo pienoA leading life sciences company located in Italy is seeking a Junior Service Admin Coordinator to act as a primary contact for customers' service needs.The role requires collaboration with Field Service Engineers and involves responsibilities such as processing quotes and managing customer complaints.Candidates should possess a High School diploma and C1...
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Remote Junior Service Admin
1 settimana fa
Ferrara, Italia Altro A tempo pienoA leading life sciences company located in Italy is seeking a Junior Service Admin Coordinator to act as a primary contact for customers' service needs. The role requires collaboration with Field Service Engineers and involves responsibilities such as processing quotes and managing customer complaints. Candidates should possess a High School diploma and C1...
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Italian-Speaking Customer Care Specialist
1 giorno fa
ferrara, Italia Talentia Connect A tempo pienoA dynamic customer service provider in Ferrara, Italy, is seeking a Customer Service Advisor to handle inquiries for the Italian market. Candidates must be native Italian speakers with strong business English and a passion for customer service. The role involves managing calls and chats, resolving issues, and providing solutions in a professional manner. The...
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Italian-Speaking Customer Care Specialist
3 giorni fa
Ferrara, Italia Altro A tempo pienoA dynamic customer service provider in Ferrara, Italy, is seeking a Customer Service Advisor to handle inquiries for the Italian market. Candidates must be native Italian speakers with strong business English and a passion for customer service. The role involves managing calls and chats, resolving issues, and providing solutions in a professional manner. The...
