Guest Service Agent
2 ore fa
Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 34 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms.Join Starhotels and become part of the Front Office team at ourTeatro Luxury ApartmentsinFlorence.As aGuest Service Agentyou'll be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information and assistance.Handling check-in, check-out activities as well as other related tasks.Efficiently managing guest messages and requests.Staying updated about hotel services, guest needs, and special events.Ensuring lobby and Front Desk standards and safety compliance.Adhering to policies and procedures when working front of house equipment and property management systems.Exceed expectations revealing:A unique personality and a true passion for hospitality.Experience in the role.Familiarity with Opera PMS for efficient operations.Excellent communication skills.Ability to anticipate and resolve challenges and complaint resolution finesse.A commitment to delivering a high level of customer service.Impeccable grooming standards.Versatility in handling various work scenarios.Enthusiasm when being assigned to both individual and team-oriented tasks.Mastery of the local area, enhancing guest experiences.Embrace global diversity by speaking:Italian – fluentlyEnglish – fluentlyAdditional languages are a plus.Unlock a world of benefits including:Stylish uniforms with complimentary laundering.Exclusive discounted stays within the group.Discounts with out partners.Ticket Restaurants for delightful dining.Embrace growth with:Exceptional career advancement opportunities through our Performance Management Program.An attractive compensation package based on your experience.The chance to be a part of an ambitious, caring organization.At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability.Join us to shape your outstanding careerSend in your application and let's create exceptional memories together.
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Guest Service Agent Turnante
1 minuto fa
San Miniato, Italia Altro A tempo pienoGuest Service AgentJoin Starhotels and become part of the Front Office team at our Complex hotels in Florence.As a Guest Service Agent you will be the first point of contact for our guests, creating memorable experiences during arrival, stay and departure.LocationFlorence, Italy Metropolitan AreaResponsibilitiesBeing the friendly face that responds promptly...
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Guest Experience Agent
54 minuti fa
San Miniato, Italia Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Guest Relations Agent
1 ora fa
San Miniato, Italia Starhotels A tempo pienoStarhotels is an Italian private hospitality group leading in upscale, upper-upscale & luxury segments. With 30 hotels located in the heart of the most attractive Italian destinations, as well as in London, Paris, and New York, its room count exceeds *****Join Starhotels and become part of the Front Office Team asGuest Relations Agentat ourHotel Helvetia &...
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San Miniato, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard. This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency. The ideal candidate is confident, friendly,...
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Guest Experience Front Office Agent
23 minuti fa
San Miniato, Italia Italian Hospitality Collection A tempo pienoUn rinomato hotel a Firenze cerca un Front Office Agent da Aprile ****. Il candidato ideale deve avere esperienza nella gestione di procedure di check-in e check-out e un forte orientamento al cliente. È necessaria la conoscenza dell'inglese e preferibile esperienza in strutture Hilton. Offriamo un ambiente elegante e accogliente, con benefits come mensa...
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Bell Attendant
1 ora fa
San Miniato, Italia Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Front Desk/Agent Turnant
6 giorni fa
San Miniato, Italia Borgo Pignano Florence A tempo pienoBorgo Pignano Relais & Châteaux is a 750-acre private estate in the heart of the Tuscan hills, where slow living, sustainability, and organic farming inspire every choice.We offer our guests unique experiences, from fine dining to wellness-focused activities, combining the comfort of a 5-star resort with the warmth of Tuscan hospitality.Becoming part of our...
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Front Desk/Agent Turnant
6 giorni fa
San Miniato, Italia Buscojobs IT C2 A tempo pienoDétail de l'offreBorgo Pignano Relais & Châteaux is a 750-acre private estate in the heart of the Tuscan hills, where slow living, sustainability, and organic farming inspire every choice.We offer our guests unique experiences, from fine dining to wellness-focused activities, combining the comfort of a 5-star resort with the warmth of Tuscan...
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Luxury Front Office Agent — Guest Experience
17 minuti fa
San Miniato, Italia Gi Group S.P.A A tempo pienoUna realtà rinomata nel settore Hotellerie a Firenze è alla ricerca di un Front Office Agent per l'apertura di Borgo Pignano. La figura si occuperà dell'accoglienza degli ospiti, della gestione delle richieste e della promozione dei servizi dell'hotel. È richiesta un'esperienza di almeno 2 anni in un contesto di lusso e una buona conoscenza dell'italiano...
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F&B Guest Experience Specialist
4 giorni fa
san rocchino, Italia Marriott Hotels Resorts A tempo pienoA leading hotel chain is seeking a Guest Service Support Expert in San Rocchino, Italy. In this full-time role, you will assist in food and beverage operations, ensuring an exceptional guest experience. The ideal candidate will have a high school diploma and preferably some experience in the food service industry. Responsibilities include table setting,...
