Incident Manager
1 settimana fa
We are looking for anIncident Managerwith2–3 years of experiencein IT Service Management to join our operations team.The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity.The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under pressure.Key Responsibilities:Manage and coordinatethe resolution of incidents from detection to closure.Act as theprimary point of contactfor incident escalation and communication.Ensuretimely restoration of servicesin line with SLAs and governance standards.Document incident details, timelines, and actions taken in ITSM tools.Facilitatepost-incident reviewsand contribute to root cause analysis (RCA).Collaborate with Problem Management and Change Management teams to prevent recurrence.Support continuous improvement ofincident management processes.Required Skills & Qualifications:2–3 years of experience inIncident Managementor IT Service Operations.Good understanding ofITIL frameworkand service management principles.Strong communication and stakeholder management skills.Ability to work effectively under pressure and manage multiple priorities.Experience withITSM tools(e.g., ServiceNow, Remedy).Preferred Qualifications:ITIL v4 Foundation Certification.Exposure to major incident handling in enterprise environments.Soft Skills:Analytical and problem-solving mindset.Ability to remain calm and decisive during critical situations.Team-oriented with strong collaboration skills.#J-*****-Ljbffr
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Incident Manager
1 giorno fa
Torino, Italia Idpp A tempo pienoRole OverviewWe are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team.The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity.The ideal candidate will have a solid understanding of ITIL processes, strong...
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Incident Manager
2 settimane fa
Torino, Italia idpp A tempo pienoRole Overview: We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...
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Incident Manager
2 giorni fa
Torino, Italia idpp A tempo pienoRole Overview We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...
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Incident manager
1 giorno fa
Torino, Italia Idpp A tempo pienoRole Overview: We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The role involves managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL processes,...
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Incident Response Lead
1 settimana fa
Torino, Italia Q1 Technologies, Inc. A tempo pienoA technology services company in Italy is seeking an experienced Incident Manager to coordinate the resolution of major incidents and ensure service continuity.The ideal candidate will have 2-3 years of relevant experience, a good grasp of ITIL processes, and strong communication skills.Responsibilities include managing incidents from detection to closure,...
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Incident Manager
2 giorni fa
Torino, Italia idpp A tempo pienoA technology services company in Torino is looking for an experienced Incident Manager to manage and coordinate the resolution of incidents, ensuring minimal business impact. Ideal candidates should have 2–3 years of experience in IT Service Management, a solid understanding of ITIL processes, and excellent communication skills. This role requires the...
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Incident Manager
1 giorno fa
Torino, Italia Idpp A tempo pienoA technology services company in Torino is looking for an experienced Incident Manager to manage and coordinate the resolution of incidents, ensuring minimal business impact.Ideal candidates should have 2–3 years of experience in IT Service Management, a solid understanding of ITIL processes, and excellent communication skills.This role requires the...
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CYBER INCIDENT RESPONDER
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Torino, Italia S2E | Business Technology Consultants A tempo pienoS2E è un'azienda italiana di consulenza in ambito Business Technology, all'avanguardia nell'innovazione tecnologica nei settori Fintech, Insurtech e Cybertech. Con oltre 400 collaboratori, sede principale a Milano e uffici a Roma, Lecce, Lussemburgo, riprogetta, personalizza e sviluppa soluzioni digitali per il business delle imprese che operano in...
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Manager Homme ou Femme
1 giorno fa
Torino, Italia Idpp A tempo pienoRole Overview: We are looking for an Incident Manager with 2–3 years of experience in IT Service Management to join our operations team. The ideal candidate will have a solid understanding of ITIL processes, strong communication skills, and the ability to work under pressure. Collaborate with Problem Management and Change Management teams to prevent...
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Manager, IT
2 settimane fa
Torino, Italia aizoOn Technology Consulting A tempo pienoaizoOn, società di consulenza tecnologica di innovazione, indipendente, che opera a livello globale ricerca un / a IT Service Manager. Il / La candidato / a verrà inserito nell'area IT del mercato Transportation e opererà per un importante cliente ambito automotive. Monitorare e gestire le attività tramite sistemi di ticketing (ad esempio, Jira,...
