Receptionist -Guest Services Officer (Cruise Ship)
3 ore fa
Descrizione dell'offerta di lavoro.The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard.This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency.The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced, multicultural environment.ResponsibilitiesGreet and assist guests with check-in, account management, and general inquiries.Resolve guest issues promptly and professionally, ensuring high levels of satisfaction.Handle financial transactions including cash handling, currency exchange, and account reconciliation.Provide information about shipboard services, events, and processes (e.g., immigration, customs, lost & found).Operate front desk systems such as reservation and guest service software.Maintain a polished appearance and uphold guest confidentiality at all times.Participate in mandatory drills, safety meetings, and ongoing training activities.QualificationsMinimum of 1 year experience as a Receptionist in a 4-star or 5-star hotel or cruise ship operation.Or Minimum of 1 year experience as airline cabin crew.Proven cash handling experience and understanding of US currency and exchange rates.Experience with reservation systems, preferably Fidelio or Opera.Fluent in English, both written and spoken.Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, Swedish, Norwegian, or Danish.Strong communication and problem-solving skills.High school diploma or equivalent preferred.Physically able to lift up to 50 pounds and participate in emergency procedures and drills.Work Experience Requirements: All applicants must have previous experience in working in a 4 / 5* Hotel / Cruise ship or as a Cabin Crew.#J-*****-Ljbffr
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Lazio, Italia Navis Consulting A tempo pienoUna società di consulenza clienti sta cercando un Guest Services Officer per fornire un servizio eccezionale agli ospiti a bordo.Il candidato ideale ha almeno 1 anno di esperienza come Receptionist in hotel di lusso o come cabin crew, ed è fluente in inglese.Le responsabilità includono assistenza al check-in, gestione di problemi e transazioni...
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Onboard Guest Services Specialist
11 minuti fa
Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company is seeking a Guest Services Officer who is friendly, passionate, and committed to ensuring guest satisfaction.This role requires strong hospitality skills, effective communication, and the ability to resolve issues with guests.Candidates should have a minimum of one year in a customer contact role and cash handling...
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Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company seeks a Guest Services Officer in Rome, Italy.The ideal candidate is passionate about guest satisfaction and committed to providing exceptional services.Candidates must have a minimum of one year in customer service, be fluent in Italian and English, and able to work onboard for extended periods.Strong communication,...
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Guest Services Officer
2 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Guest Services Officer
2 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Guest Services Officer
2 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Guest Services Officer
17 minuti fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Guest Services Officer
11 minuti fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Guest Services Officer...
2 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Onboard Guest Experience Specialist
13 minuti fa
Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company is looking for a Guest Services Officer to provide excellent service to our guests.The ideal candidate will be friendly, passionate, and capable of resolving guest concerns.Key responsibilities include ensuring guest satisfaction, effective communication, and handling cash transactions.Applicants should possess at least one year...
