Guest Services Officer
1 giorno fa
The Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.QualificationsMinimum hiring, language and physical requirements to perform the job.Hiring Requirements:Minimum one-year experience in a customer contact position within the hotel field or related industry.Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.Ability to operate basic office equipment, including telephones, computers and copy machines.Completion of high school or basic education equivalency preferred.Must be willing to work onboard for 5-6 months.Language RequirementsRequired to speak English clearly and distinctly.Aptitude to read and write English in order to understand and interpret written procedures.This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.#J-*****-Ljbffr
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Guest Services Officer
1 giorno fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Lazio, Italia Navis Consulting A tempo pienoThe Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard.This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency.The ideal candidate is confident, friendly, detail-oriented,...
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Onboard Guest Services Specialist
1 giorno fa
Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company is seeking a Guest Services Officer who is friendly, passionate, and committed to ensuring guest satisfaction.This role requires strong hospitality skills, effective communication, and the ability to resolve issues with guests.Candidates should have a minimum of one year in a customer contact role and cash handling...
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Onboard Guest Experience Specialist
1 giorno fa
Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company is looking for a Guest Services Officer to provide excellent service to our guests.The ideal candidate will be friendly, passionate, and capable of resolving guest concerns.Key responsibilities include ensuring guest satisfaction, effective communication, and handling cash transactions.Applicants should possess at least one year...
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Guest Services Manager
4 giorni fa
Lazio, Italia Rosewood Rome A tempo pienoJoin to apply for theGuest Services Managerrole atRosewood RomeGuided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy.As champions of Relationship Hospitality, we cultivate a culture that fosters our values of...
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Director Of Guest Services...
2 settimane fa
Lazio, Italia Hosco.Com A tempo pienoJOB SUMMARY Functions as the strategic business leader of the property's Rooms department.Responsible for planning, developing, implementing and evaluating the quality of property's rooms.Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.The...
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Director Of Guest Services
2 settimane fa
Lazio, Italia Bulgari Hotel Roma A tempo pienoJOB SUMMARY Functions as the strategic business leader of the property's Rooms department.Responsible for planning, developing, implementing and evaluating the quality of property's rooms.Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.The...
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Director Of Guest Services
2 settimane fa
Lazio, Italia Bulgari Hotel Roma A tempo pienoJOB SUMMARYFunctions as the strategic business leader of the property's Rooms department.Responsible for planning, developing, implementing and evaluating the quality of property's rooms.Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.The...
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Luxury Bell Attendant
1 giorno fa
Lazio, Italia Altro A tempo pienoA luxury hotel in Florence is seeking a Bell Attendant to join their Guest Services Team.This role requires an enthusiastic individual who will greet guests, assist with luggage, and ensure a high level of service.Candidates should have excellent interpersonal skills and experience in a luxury environment is a plus.This position offers a full-time contract...
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Guest Services Agent
20 ore fa
Lazio, Italia Bulgari Hotel Roma A tempo pienoPOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.Secure payment, activate/reissue room keys.Ensure rates match market codes, document exceptions.Verify/adjust billing for guests.Communicate to appropriate staff when guests are waiting for an available room.Advise guest of messages.Clear...