Receptionist -Guest Services Officer (Cruise Ship)
4 giorni fa
The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer service and ensuring a smooth guest experience onboard.This role requires professionalism, strong interpersonal skills, and the ability to resolve guest concerns with empathy and efficiency.The ideal candidate is confident, friendly, detail-oriented, and thrives in a fast-paced, multicultural environment.Key ResponsibilitiesGreet and assist guests with check-in, account management, and general inquiries.Resolve guest issues promptly and professionally, ensuring high levels of satisfaction.Handle financial transactions including cash handling, currency exchange, and account reconciliation.Provide information about shipboard services, events, and processes (e.g., immigration, customs, lost & found).Operate front desk systems such as reservation and guest service software.Maintain a polished appearance and uphold guest confidentiality at all times.Participate in mandatory drills, safety meetings, and ongoing training activities.QualificationsMinimum of 1 year experience as a Receptionist in a 4-star or 5-star hotel or cruise ship operation.Or Minimum of 1 year experience as airline cabin crew.Proven cash handling experience and understanding of US currency and exchange rates.Experience with reservation systems, preferably Fidelio or Opera.Fluent in English, both written and spoken.Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, Swedish, Norwegian, or Danish.Strong communication and problem-solving skills.High school diploma or equivalent preferred.Physically able to lift up to 50 pounds and participate in emergency procedures and drills.Work Experience RequirementsAll applicants must have previous experience in working in a 4/5* Hotel/Cruise ship or as a Cabin Crew.#J-*****-Ljbffr
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Onboard Guest Services Specialist
22 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company is seeking a Guest Services Officer who is friendly, passionate, and committed to ensuring guest satisfaction.This role requires strong hospitality skills, effective communication, and the ability to resolve issues with guests.Candidates should have a minimum of one year in a customer contact role and cash handling...
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Guest Services Officer
23 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Guest Services Officer
22 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoThe Guest Services Officer must be Friendly, Passionate, and Committed.Actively listens and extends assistance to resolve guest issues and concerns.A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor.The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication,...
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Onboard Guest Experience Specialist
23 ore fa
Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise line company is looking for a Guest Services Officer to provide excellent service to our guests.The ideal candidate will be friendly, passionate, and capable of resolving guest concerns.Key responsibilities include ensuring guest satisfaction, effective communication, and handling cash transactions.Applicants should possess at least one year...
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Cruise Operations
20 ore fa
Lazio, Italia Employers From Greece A tempo pienoAdd your CV to wherewework platform and we'll match your skills with the right opportunities as soon as they become available!Applicants for the Cruise Coordinator role should maintain service excellence, communicate effectively, and contribute positively to daily hospitality operations.Continue browsing wherewework to discover what it's like to work at...
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Lazio, Italia Royal Caribbean Group A tempo pienoA leading cruise and hospitality company is seeking an Assistant Front Desk Manager to oversee guest services operations in Turbigo, Italy.The ideal candidate will have supervisory experience in hospitality, exceptional customer service skills, and the ability to work cooperatively in a dynamic environment.This role emphasizes training and development of...
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Guest Services Manager
4 giorni fa
Lazio, Italia Rosewood Rome A tempo pienoJoin to apply for theGuest Services Managerrole atRosewood RomeGuided by our culture, The Calling, we create an environment enlivened by our employee value propositions: Enrich and be Enriched, Bring Your True Self, Curate the Extraordinary, and Leave Your Legacy.As champions of Relationship Hospitality, we cultivate a culture that fosters our values of...
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Naval Ship Repair Service Supervisor
6 giorni fa
Lazio, Italia Manpowergroup A tempo pienoUn importante complesso cantieristico cerca un/una Supervisor Service per la Divisione Services - Ship Repair and Conversion.Il candidato ideale si occuperà della gestione delle fasi di lavorazione, coordinando le risorse a bordo nel rispetto dei programmi di produzione e delle norme di sicurezza.È richiesta esperienza in ruoli simili, ottima conoscenza...
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Maritime Electrical Services Director
23 ore fa
Lazio, Italia Ncl Bahamas Ltd. A tempo pienoA leading cruise company is seeking an Electrical Services Director in Trieste.The successful candidate will manage onboard electrical operations and support technical teams.Requirements include a Bachelor's in Technical/Electrical Engineering and at least 10 years of experience in electrical engineering.The position entails planning maintenance budgets and...
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Director Of Guest Services...
2 settimane fa
Lazio, Italia Hosco.Com A tempo pienoJOB SUMMARY Functions as the strategic business leader of the property's Rooms department.Responsible for planning, developing, implementing and evaluating the quality of property's rooms.Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.The...