Technical Assistance Systems Lead
2 giorni fa
OrganisationJoining us means joining a global company.Driven by the constant search for innovation and excellence, a pioneer and leader in clean technologies and sustainable mobility, the Group intends to remain at the forefront of the major trends that are moving the world.With its efficiency, agility and team spirit, the Group is demanding and bold in defining the mobility of tomorrow.To succeed in these transformations, the company needs all the talents.Join usAt Stellantis, we evaluate candidates according to their qualifications, their merits and the needs of the profession.We welcome applications from people of all gender, age, ethnicity, nationality, religion, sexual orientation, and disability.The diversity of our teams will allow us to better understand the evolving needs of our customers and our future environment.Reference**********Job titleTechnical Assistance Systems LeadContractPermanent contractStatusStaffMissionManage and continuously improve the ICT-based systems supporting detection and Technical Assistance within Stellantis.Design, document, and validate system specifications that enable efficient technical assistance and quality workflows.Guarantee effective reporting and performance monitoring through Power BI dashboards.Foster innovation, simplification, and operational excellence in technical support and repair processes.Main ResponsibilitiesManage the end-to-end anomaly detection and resolution system using Stellantis ICT tools, including application setup, configuration, and issue resolution.Ensure accuracy, consistency, and up-to-date status of data used across all reporting tools.Write clear, detailed, and structured functional and technical specifications for system development, evolution, and enhancements.Coordinate and support the rollout of new features or new systems within the assigned scope.Train new users and provide ongoing support on system functionalities.Prepare, perform, and document validation and User Acceptance Testing (UAT) for new or updated ICT solutions.Develop, maintain, and optimize Power BI dashboards to monitor KPIs, detect anomalies, and evaluate technical assistance performance.Contribute to continuous improvement of workshop processes, technical workflows, and support tools.Benchmark best practices from other OEMs and integrate relevant improvements into internal processes and systems.Profile5–7 years of experience in system management, ICT tools administration, or technical support environments.Strong understanding of automotive technical assistance processes, quality workflows, and anomaly detection systems.Proven experience in writing functional and technical specifications for system development or enhancements.Hands-on experience with Power BI (data modelling, DAX, dashboard design).Ability to manage UAT, validation activities, and system rollout.Excellent analytical and problem-solving skills, with attention to data consistency and process efficiency.Strong communication skills and ability to train end users and support teams.Capacity to work in cross-functional and international environments.Fluent in English; knowledge of other languages is a plus.#J-*****-Ljbffr
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Technical Assistance Systems Lead
2 giorni fa
Montà, Italia Stellantis A tempo pienoJoin to apply for theTechnical Assistance Systems Leadrole atStellantisMissionManage and continuously improve the ICT-based systems supporting detection and Technical Assistance within Stellantis.Design, document, and validate system specifications that enable efficient technical assistance and quality workflows.Guarantee effective reporting and performance...
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Technical Assistance Systems Lead
1 giorno fa
Montà, Italia Groupe Psa A tempo pienoOrganisationJoining us means joining a global company.Driven by the constant search for innovation and excellence, a pioneer and leader in clean technologies and sustainable mobility, the Group intends to remain at the forefront of the major trends that are moving the world.With its efficiency, agility and team spirit, the Group is demanding and bold in...
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Technical Systems Lead — Data-Driven Support
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Montà, Italia Stellantis A tempo pienoA leading automotive manufacturer based in Piemonte is seeking a Technical Assistance Systems Lead to manage ICT-based systems for technical support and anomaly detection.The ideal candidate has 5-7 years of experience in system management, strong knowledge of automotive processes, and proficiency in Power BI.This full-time role offers an opportunity to...
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Systems Lead, Anomaly Detection
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Montà, Italia Groupe Psa A tempo pienoA leading automotive group in Rivalta di Torino seeks a Technical Assistance Systems Lead to manage ICT-based systems supporting detection and technical assistance.The ideal candidate will have 5–7 years of relevant experience, expertise in Power BI, and strong analytical skills.This permanent role involves coordinating system rollouts, ensuring data...
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Technical Lead
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Montà, Italia Hlpy A tempo pienoTechnical Lead (Python)hlpy, born in ****, is a tech-driven roadside assistance insurance start-up founded by visionaries who saw a gap in the market and redefined the industry with a cutting-edge digital solutionWhat started as a bold idea in Italy quickly expanded to France and Spain, and as of September ****, we are proud to announce our entry into...
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Project Manager Technical Assistance Transformation
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Montà, Italia Groupe Psa A tempo pienoPosition descriptionJob Family/ProfessionSales & Marketing - Sales & MarketingJob titleProject Manager Technical Assistance TransformationContractPermanent contractStatusStaffJob descriptionMISSIONLead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process...
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Montà, Italia Groupe Psa A tempo pienoProject Manager Technical Assistance TransformationPermanent contractStaffMissionLead and coordinate the worldwide rollout and implementation of the Technical Assistance (TA) Improvement Plan, including staffing reinforcement, process optimization, and ICT deployment.Ensure full alignment with Stellantis standards, operational requirements, and strategic...
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