(Native Italian) Chat Support Consultant, Crypto
4 giorni fa
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.We operate globally, supporting clients in 60 languages across diverse industries.So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.Excited?Let's see what it takes.What you will doDeliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaintsBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meet KPIBe a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidaysCommunicate with developers and cross-functional specialistsWhat you need to succeed in this roleNative Italian speaker with C1-level English skillsAt least 6 months of live chat support experience, preferably in crypto or financial servicesBasic financial knowledge or payment/banking experience is preferredCrypto industry knowledge is a plusCRM experience in Salesforce is an advantageStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)Will be a great plusCRM systems expertiseBenefitsFlexible scheduleOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement.Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selectedYou can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with usOver ****+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role?Refer them and get rewardedWe adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.#J-*****-Ljbffr
-
Remote Crypto Chat Support Specialist
4 giorni fa
Lazio, Italia Supportyourapp A tempo pienoA global support services company in Campania is seeking a Chat Support Consultant who excels in delivering exceptional customer service in the crypto trading space.Ideal candidates must be native Italian speakers with strong English skills and experience in live chat support, preferably within financial services.This role offers the flexibility to work...
-
Italian Crypto Chat Support Specialist
4 giorni fa
Lazio, Italia Supportyourapp A tempo pienoA global support service provider in Italy is seeking a Chat Support Consultant to deliver high-quality customer support in crypto trading.The role requires a native Italian speaker with strong C1-level English skills and at least 6 months of live chat support experience.Applicants should have a positive attitude, basic financial knowledge, and CRM...
-
Remote Crypto Chat Support Specialist
20 ore fa
Lazio, Italia Supportyourapp A tempo pienoA leading global support firm is seeking a Chat Support Consultant to deliver exceptional customer service in crypto trading.This role involves interacting with customers through live chat and email while building strong relationships.Candidates should be native Italian speakers with proficient English and have at least 6 months of live chat support...
-
(Native Italian) Chat Support Consultant, Crypto
3 giorni fa
Lazio, Italia Supportyourapp A tempo pienoPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
-
Multilingual Crypto Chat Support Specialist
4 giorni fa
Lazio, Italia Supportyourapp A tempo pienoA leading support-as-a-service company is seeking a Chat Support Consultant to provide customer support in crypto trading.This role requires native Japanese and strong English proficiency, along with experience in online customer support.Join a multicultural team and enjoy flexible scheduling and the possibility of working fully remotely.Candidates should...
-
Multilingual Crypto Chat Support Specialist
4 settimane fa
Lazio, Italia SupportYourApp A tempo pienoA leading support-as-a-service company is seeking a Chat Support Consultant to provide customer support in crypto trading. This role requires native Japanese and strong English proficiency, along with experience in online customer support. Join a multicultural team and enjoy flexible scheduling and the possibility of working fully remotely. Candidates should...
-
(native Japanese) Chat Support Consultant, crypto
4 settimane fa
Lazio, Italia SupportYourApp A tempo pienoPassionate about blockchain technology and the future of digital finance? What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience? Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering...
-
Lazio, Italia Supportyourapp A tempo pienoPassionate about blockchain technology and the future of digital finance?What if you had a chance to be part of a dynamic trading platform redefining the crypto trading experience?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new...
-
Chat Support Consultant, Crypto
4 giorni fa
Lazio, Italia Supportyourapp A tempo pienoPassionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with our...
-
Remote Crypto Chat Support Consultant – Growth
2 giorni fa
Lazio, Italia Supportyourapp A tempo pienoUn leader nel Supporto come Servizio cerca un Chat Support Consultant per fornire assistenza a clienti in un ambiente remoto e multilingue.Offriamo un contratto indeterminato con una retribuzione annua lorda compresa tra €****** e €******, insieme a benefit come Ticket Restaurant e assicurazione sanitaria.I candidati ideali devono avere esperienza nel...
