Guest Experience

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A luxury hotel in Rome is seeking an Assistant Director of Guest Service to manage all front office operations.The role involves leading a team to enhance guest satisfaction and financial performance.The ideal candidate should have substantial experience in guest services, strong leadership skills, and a commitment to excellent customer service.This position...

We are looking for a motivated Guest Experience Agent to join our pre-opening team.The role will report to the Guest Experience Manager.Conveniently located adjacent to Rome Termini Station and a short distance from the Colosseum, the 238-room Hyatt Regency Rome Central is a contemporary 5-star hotel offering premium business services and one of Italy's most...

Position SummaryAccording to operational needs, the selected intern will support either the Guest Experience or Guest Relations team.Under the supervision of a designated mentor and experienced staff, the intern will participate in daily activities aimed at ensuring an exceptional guest experience.This internship is designed for training and skill...

A leading hotel company in Rome is seeking a dedicated individual for guest services.Responsibilities include managing check-ins and check-outs, handling guest inquiries, and ensuring a pleasant experience.Candidates do not require prior experience but must have a high school diploma or equivalent.This role offers an opportunity to grow in a welcoming...

A leading hospitality firm in Italy is seeking a Guest Experience Expert to provide exceptional service to guests and enhance their overall experience.The ideal candidate should have a high school diploma and be able to perform physical tasks such as standing, lifting, and assisting guests.This role is crucial for maintaining the high standards of guest...

About Four Seasons Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

Additional InformationJob NumberJob CategoryRooms & Guest Services OperationsLocationThe Westin Excelsior Rome, Via Vittorio Veneto 125, Rome, Città Metropolitana di Roma, Italy, 187ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build...

A prestigious hotel management company in Rome is seeking a Front Office Manager to oversee all front office operations, ensuring high levels of guest satisfaction and operational excellence.The ideal candidate will have extensive experience in guest services, strong leadership skills, and a passion for hospitality.This role involves managing staff, creating...

A prestigious hotel management company in Rome is seeking a Front Office Manager to oversee all front office operations, ensuring high levels of guest satisfaction and operational excellence. The ideal candidate will have extensive experience in guest services, strong leadership skills, and a passion for hospitality. This role involves managing staff,...