Guest Experience Lead

Sunset Hospitality Group (SHG) is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 81 venues in 25 countries with a commitment to deliver authentic and diverse hospitality experiences that bring people together, all...

A leading dining establishment in Milan is seeking an experienced Head Waiter to ensure seamless service in a high-end restaurant. You will lead a team, handle guest requests efficiently, and maintain high standards of presentation. Candidates must have at least 2 years of experience and a passion for exceptional customer service. This role offers a...

A leading hospitality organization in Milano seeks an experienced Front Desk Manager to oversee guest relations and manage the Front Desk Team. This role requires exceptional hospitality skills, leadership, and the ability to handle a fast-paced environment, ensuring a high-quality guest experience. The ideal candidate will have over 4 years of experience...

Manages guest experience operations, ensuring smooth processes and exceptional service, leading the team, and addressing guest inquiries.

**Guest Experience Manager in Hotel Josef e Maximilian Hotel a Praga** Often the first hello and the last farewell, our guest experience team are the gatekeepers of Hotel Maximilian experience. Your passion and commitment to going above-and-beyond ensures a stay that is unforgettable. **Summary** Become part of a caring team of professionals striving for...

A luxury lifestyle brand seeks a Lead, Operations in Milan, Italy. The role demands exceptional leadership skills to enhance customer experiences while ensuring adherence to best practices and procedures. Responsibilities include managing store operations, delivering outstanding service, and fostering a positive team environment. Candidates should possess...

A luxury hotel chain in Milan is seeking a dedicated individual to oversee staff and ensure exceptional guest service. The ideal candidate will have at least 2 years of related experience and be able to lead and motivate a team. Responsibilities include monitoring dining room operations, staff training, and maintaining safety standards. Join a prestigious...

A luxury hotel chain in Milan is seeking a dedicated individual to oversee staff and ensure exceptional guest service. The ideal candidate will have at least 2 years of related experience and be able to lead and motivate a team. Responsibilities include monitoring dining room operations, staff training, and maintaining safety standards. Join a prestigious...

Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.As a Guest Experience Agent you will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of...

A renowned hospitality company in Milano is looking for a Head Waiter to ensure exceptional food service and guest satisfaction. The role involves managing the dining experience, assisting in training staff, and maintaining cleanliness in service areas. Candidates should possess strong teamwork and communication skills, along with experience in food service....