Lavori attuali relativi a Restaurant Guest Relations - Firenze - Four Seasons Hotels Ltd
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Restaurant Guest Relations
4 settimane fa
Firenze, Italia Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Luxury Restaurant Guest Relations Associate
3 settimane fa
Firenze, Italia Four Seasons Hotels and Resorts A tempo pienoA luxury hotel chain in Florence seeks a Restaurant Guest Relations to deliver exceptional dining experiences. The ideal candidate will possess strong interpersonal skills and at least one year of food service experience in a high-end setting. Responsibilities include greeting guests, managing reservations, and supporting the F&B team. Join a prestigious...
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Guest Relations Manager
2 giorni fa
Provincia di Firenze, Toscana, Italia Villa d'Este SpA A tempo pienoAbout Villa La Massa Sitting on the banks of the Arno river, in the heart of the Chianti wine region, Villa La Massa is located a few kilometers from Florence’s city center. Built in the 13th century as an enchanting country house for an aristocratic Florentine family, it was owned by European aristocrats until 1948, before it was transformed into a...
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Guest Relations Agent
2 giorni fa
Provincia di Firenze, Toscana, Italia Villa d'Este SpA A tempo pienoAbout Villa La Massa Sitting on the banks of the Arno river, in the heart of the Chianti wine region, Villa La Massa is located a few kilometers from Florence’s city center. Built in the 13th century as an enchanting country house for an aristocratic Florentine family, it was owned by European aristocrats until 1948, before it was transformed into a...
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Guest Relations Supervisor
2 settimane fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**24216766 **Job Category**Rooms & Guest Services Operations **Location**W Florence, Piazza Dell'Unita Italiana, Florence, Florence, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nel ruolo di Guest Reletions Supervisor sarai la figura chiave nella gestione dell'esperienza dal...
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Stage Guest Relations
4 settimane fa
Firenze, Italia Minor Hotels - Southern Europe A tempo pienoMinor Hotels Europe &, Americas è alla ricerca di una risorsa da inserire in Stage extracurriculare nel team Guest Relations del Tivoli Palazzo Gaddi Firenze Hotel. La persona selezionata supporter il team e si occuper di: • Rispondere a qualsiasi domanda, esigenza e desiderio degli ospiti, garantendo che le loro richieste siano soddisfatte. •...
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Stage Curriculare Guest Relations
1 settimana fa
Firenze, Italia NH Hotels & Resorts A tempo pienoEntra a far parte del team di **NH Hotels & Resorts**, leader globale nell’ospitalità di fascia media e medio-alta, noto per i suoi servizi e strutture eccezionali. Con una forte presenza in Europa e Sud America, stiamo ora espandendo la nostra avventura nella Grande Cina. Avrai l’opportunità di offrire ai nostri ospiti esperienze memorabili che...
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Restaurant Manager
6 giorni fa
Firenze, Italia Marriott International, Inc A tempo pieno**Additional Information** **Job Number**25066928 **Job Category**Food and Beverage & Culinary **Location**The Westin Excelsior Florence, Piazza Ognissanti 3, Florence, Italy, Italy, 50123 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room Service, if applicable....
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Guest Experience Agent
1 settimana fa
Firenze, Italia Château De Mercuès A tempo pienoJob Description The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our...
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Guest Experience Agent
1 settimana fa
Firenze, Italia Borgo Pignano Florence A tempo pienoJob Description The Guest Experience Supervisor oversees the Guest experience team to deliver exceptional guest services, acting as a liaison between guests and the hotel, and managing various requests like reservations, transportation, and local recommendations.Key responsibilities include handling escalated guest issues, maintaining and exceeding our...
Restaurant Guest Relations
3 settimane fa
**About Four Seasons:**Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.It comes from our belief that life is richer when we truly connect to the people and the world around us.**About the location:**An urban retreat steeped in historic beauty.Stroll the city's biggest private garden – a tranquil haven of statues, fountains and centuries-old trees – or retire to your suite where frescoes line the walls amid original architectural features.Our historic Hotel, with its Michelin-starred Italian restaurant and a locally inspired Spa where you can spend afternoons in pure indulgence, is just steps away from the cultural heart of Florence.* **About the role** At Four Seasons Hotel Firenze we are looking for a passionate Restaurant Guest Relations.You will have the opportunity to be part of a cohesive team who are truly committed to deliver outstanding service and unique experiences to our guests.The Restaurant Guest Relations is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.By nature of the position, the Restaurant Guest Relations is the guest's first impression of the restaurant and has extensive knowledge of the concepts and menus of the Food & Beverage outlets, menu ingredients and guest preferenc **What you will do** + Provide an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.+ Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.+ Greet guests promptly, courteously, graciously with eye contact, and a smile.+ Manage guest reservations and respond promptly to client inquiries and special requests via email and telephone, ensuring a seamless and personalized experience.+ Take reservations using the Hotel software, review the daily reservation book and seat guests with or without reservations according to their preferences.+ Ensure guests' names and preferences are recorded according to Four Seasons standards.+ Organize the menus for each service to ensure quality, condition and appearance.+ Ensure to have a complete working knowledge of the menus and be familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity.+ Support the F&B Team with other service tasks when needed.**What you bring** + Education: High school education or equivalent experience + Experience: Must have a minimum of one year food service experience in a luxury environment + Must possess excellent personal presentation and interpersonal skills.+ Must possess a confident outgoing personality, a can-do approach to any request and the ability to remain calm under pressure.+ Flexibility, and team work approach are require + Reading, writing and oral proficiency in the Italian and English language.+ This position requires continuous standing for 8 hours.+ Travel required: None.**What YOU can expect:** Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a life-long career with global potential and a real sense of pride in work well done.We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us.**The benefits offered by Four Seasons Hotel Firenze include:** + Competitive salary + Free Uniform or work clothes with dry cleaning available + Quality meals at our Employee restaurant + Employee discounts in our Four Seasons outlets and other suppliers in town + Access to the Wellbeing hotel program + Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year + Employee Recognition Programs + Excellent Training and Career Development opportunities + Opportunities to build a successful career with global potential **Schedule & Hours:** This position is based at the Four Seasons Hotel Firenze and the contract is full time.You must possess the legal right to work in Italy at the time of applicationDedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.#J-*****-Ljbffr
