Technical Support Engineer
1 settimana fa
Descrizione dell'offerta di lavoro Manpower Professional, società di ricerca e selezione di profili qualificati middle-senior, cerca una figura di Service – Tecnico Post Sales.Il nostro cliente è un'azienda tecnologica in grande crescita, con sede a Milano e che sviluppa piattaforme software e sistemi di monitoraggio per impianti da fonti rinnovabili (in particolare fotovoltaico) rivolte a clienti in Italia e all'estero.Mansioni e responsabilità:Gestire l'assistenza tecnica post-vendita tramite piattaforma di ticketing, mail e, quando necessario, call/videocall con i clienti;Analizzare le anomalie segnalate e risolverle attraverso configurazioni e personalizzazioni sulle applicazioni web-based proprietarie;Utilizzare strumenti di accesso remoto (es. AnyDesk, TeamViewer) per intervenire sui sistemi dei clienti;Interfacciarsi con il team Post Sales di II livello e con i tecnici per i casi più complessi o che richiedono interventi di programmazione o di intervento in loco;Garantire tempi di risposta e livello di servizio ottimali, anche coordinando eventuali interventi on site dei tecnici di campo.Qualifiche richieste:Diploma, laurea o master in discipline tecniche (elettrotecnica, automazione, energetica, telecomunicazioni o affini);Buone basi di informatica e networking (PC, reti, protocolli TCP/IP);Gradita conoscenza di SCADA e protocolli come Modbus;Preferibile esperienza con sistemi di monitoraggio e controllo in ambito rinnovabili (fotovoltaico in particolare) o in ruoli analoghi di service/post sales tecnico;Gradita conoscenza della lingua inglese a livello B2, per gestire interazioni anche con clienti esteri;Spiccate capacità di problem solving, gestione delle priorità e rispetto delle scadenze, oltre ad un forte orientamento al cliente.Sede: Milano, con possibilità di smart working fino a 3-4 giorni a settimana, con orari da lunedì a venerdì (9-18).L'assunzione è diretta, a tempo indeterminato, con RAL in fascia ************* € in funzione dell'esperienza effettiva, oltre a ticket restaurant, welfare e sistema incentivante.#J-*****-Ljbffr
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Technical Support Engineer, Italy
2 giorni fa
Bardi, Italia Viking Emea A tempo pienoOverviewTechnical Support Engineer, Italy Viking EMEA • Milano, provincia di Milano; Lombardia, ItalyDescrizione dell'offerta di lavoro: The Technical Support Engineer is our recognized, trusted technical expert for the Italian market.You build a strong and trustful relationship with customers and stakeholders and you offer technical support to customers...
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Technical Support Engineer, Italy
2 settimane fa
Bardi, Italia Viking Emea A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market.You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands.You ensure that our Viking brand is at the forefront of our...
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Technical Support Engineer, Italy
1 settimana fa
Bardi, Italia Viking Emea A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market.You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands.You ensure that our Viking brand is at the forefront of our...
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Technical Support Engineer, Italy
16 ore fa
Bardi, Italia Viking Emea A tempo pienoOverviewThe Technical Support Engineer is our recognized, trusted technical expert for the Italian market.You build a strong and trustful relationship with customers and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands.You ensure that our Viking brand is at the forefront...
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Technical Customer Support Engineer
1 settimana fa
Bardi, Italia Sécheron Hasler Group A tempo pienoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment.Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.Safety meets innovation in our Electrical Safety Solutions...
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Technical Service Engineer – Field
2 settimane fa
Bardi, Italia Avantor A tempo pienoA leading scientific solutions company in Lombardy is seeking a Technical Service Engineer to manage installations, repairs, and calibrations of laboratory instruments.The role emphasizes customer interaction, technical problem solving, and support for the sales team, making it crucial for providing high-quality service.Ideal candidates should have extensive...
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Technical Support Engineer, Italy
2 settimane fa
Bardi, Italia Viking Emea A tempo pienoThe Technical Support Engineer is our recognized, trusted technical expert for Italian market.You build a strong and trustful relationship with customer and stakeholders and you offer technical support to customers with a focus on design and Features & Benefits to influence purchasing demands.You ensure that our Viking brand is at the forefront of our...
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Multilingual Technical Support Engineer
13 ore fa
Bardi, Italia Sécheron Sa A tempo pienoA leading engineering company is looking for a Technical Customer Support Engineer in Milan, Italy.The role involves providing technical support to clients primarily in France and Italy, while also involving project documentation and quality support.Ideal candidates will have at least 3 years of experience in a related field and fluency in English, French,...
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Technical Support Engineer
3 giorni fa
Bardi, Italia Sangfor Technologies A tempo pienoA leading network technology firm located in Italy is seeking a Technical Support Engineer to provide customer-facing technical support.Responsibilities include delivering product demonstrations, engaging with customers remotely and on-site, and providing training on network products.The ideal candidate has a Bachelor's Degree, a minimum of 2 years of...
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Technical Customer Support Engineer
1 settimana fa
Bardi, Italia Sécheron Hasler Group A tempo pienoWith over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment.Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.Safety meets innovation in our Electrical Safety Solutions...
