Casa laveni – front office manager
2 giorni fa
Casa Laveniis thefirst boutique hotel in Milan by Bohopo Group , an international hospitality group withover 11 hotels across Europe. Located inVia dei Bossi , just a few steps from Milan's Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For ouropening team , we are currently looking for a:Front Office ManagerThe Front Office Manager will be responsible forleading, training, and supporting the Front Office team , ensuring smooth daily operations and delivering exceptional guest experience. This role requires a hands-on leader capable ofproblem-solving, process creation, and team development , working in close alignment with the hotel management and ownership.Key ResponsibilitiesLead, supervise, and support the Front Office team on a daily basisCreate and implementFront Office procedures, workflows, and service standardsin line with hotel directionEnsure consistently high-quality guest experience, managingguest complaints and service recoveryprofessionallyAct as the main point of contact for guests during their stay when escalation is requiredCoordinate Front Office operations with housekeeping, F&B, and other departmentsMonitor reservations, room availability, rates, and PMS operationsSupport revenue management and reporting activitiesTrain, coach, and motivate the team, fostering a collaborative and service-oriented cultureEnsure compliance with internal procedures and operational guidelinesWork closely with the hotel management to continuously improve processes and guest satisfactionRequirementsProven experience asFront Office Manager or Assistant Front Office Managerin boutique or luxury hotelsStrong leadership, communication, and problem-solving skillsExcellent knowledge ofFront Office operations and PMS systemsFluency inItalian and EnglishAdditional foreign languages are a strong plusAbility to work hands-on in an opening environment and lead by exampleStrong organizational skills and ability to create structured working methodsWhat We OfferKey leadership role in aboutique hotel opening project in MilanOpportunity tobuild and structure the Front Office department from scratchFull-time contract (3 or 6 months with possibility of renewal)Shift schedule:day shift(30-minute break included)Work schedule: Monday to Sunday, withtwo rotating days off per week.·Salary based on experience·Further benefits will be discussed in detail during the interview process.Apply now to join the opening leadership team at Casa LaveniOPENING MARCH 2026
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Casa Laveni – Front Office Manager
2 giorni fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience. For our...
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Casa Laveni – Front Office Manager
2 giorni fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 hotels across Europe. Located in Via dei Bossi, just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience. For our opening...
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Casa Laveni
2 giorni fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience. For our...
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Casa Laveni – Front Office Manager
1 giorno fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 hotels across Europe. Located in Via dei Bossi, just a few steps from Milan's Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience. For our opening...
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Casa Laveni – Front Office Manager
2 giorni fa
Milan, Provincia di Milano, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience. For our...
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Casa laveni
2 giorni fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 hotels across Europe . Located in Via dei Bossi , just a few steps from Milan's Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For our...
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Casa laveni
11 ore fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group , an international hospitality group with over 11 hotels across Europe . Located in Via dei Bossi , just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For our opening...
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Casa Laveni – Front Office Manager
2 giorni fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 hotels across Europe. Located in Via dei Bossi, just a few steps from Milan’s Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For our opening...
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Casa Laveni – Front Office Manager
2 giorni fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 hotels across Europe. Located in Via dei Bossi, just a few steps from Milan's Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For our opening...
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Casa laveni – front office manager
13 ore fa
Milan, Italia Bohopo Group A tempo pienoCasa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 hotels across Europe. Located in Via dei Bossi, just a few steps from Milan's Duomo square, Casa Laveni is a new boutique hospitality project focused on service quality and on placing the guest at the center of the experience.For our opening...
