Spa manager

SPA MANAGER San Clemente Palace Venice – This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions.Serenity permeates the hotel's Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.The hotel's proximity to St. Mark's Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.Role Description As Spa Manager , you will oversee the daily operations, service excellence, and strategic development of the Longevity Spa. You will be responsible for leading the spa team, maintaining the highest standards of wellness and guest experience, managing financial performance, and ensuring the spa remains a serene and luxurious retreat for guests. Your main responsibilities will include:Managing all operational aspects of the spa, including treatments, facilities, and retailLeading, training, and motivating the spa team to ensure exceptional service deliveryOverseeing scheduling, reservations, and coordination of spa servicesEnsuring the highest levels of cleanliness, hygiene, and safety across all spa areasDeveloping wellness programs, seasonal offers, and promotional packagesManaging spa inventory, product ordering, and supplier relationshipsMonitoring revenue performance and supporting budget planning and forecastingImplementing service standards and ensuring compliance with company policiesHandling guest feedback, complaints, and personalized service requestsCollaborating closely with Rooms, F&B, Marketing, and Events teamsMaintaining wellness partnerships and staying updated on industry trendsPreparing operational and financial reports as requiredEnsuring a calm, welcoming atmosphere that reflects the resort's luxury standardsWhat We're Looking For • Previous experience as Spa Manager or senior spa supervisor in luxury hospitalityStrong knowledge of wellness treatments, spa operations, and premium spa brandsExcellent leadership, customer service, and communication skillsHigh level of professionalism, emotional intelligence, and attention to detailAbility to manage budgets, targets, and operational KPIsStrong organizational and problem-solving abilitiesProficiency with spa management systems and bookings softwareFluent in English and Italian (additional languages are a plus)Passion for wellness, mindfulness, and delivering extraordinary guest experiencesWhat We Offer • A leadership role within one of Europe's most prestigious luxury spa environmentsOpportunity to work in a stunning historical property immersed in art, culture, and heritageCompetitive compensation and benefits packageProfessional development and wellness-related training opportunitiesAccommodation, meals, uniform, and other on-property benefitsA dynamic, supportive, and international team environmentApply Now Ready to advance your career in luxury spa and wellness management?Send your CV and cover letter to: recruitment@sanclementepalace.it