Sales & Customer Service Operations Assistant
6 giorni fa
KEY RESPONSIBILITIES Customer Support & Engagement Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. Respond promptly to inquiries via phone, email, and in-person. Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding expectations. Workflows Coordinated by the Manager, active participation in the implementation of workflows, procedures and reports. Collaboration in the systematic input of statistical data in the system and the output of requested analyses and reports. Sales & After-sales Operational management of Retail and Wholesale orders: entry, processing, and customer order confirmations. Operational management of commercial communications to clients. Operational management of special orders. Support in preparing inventories for events. Handling customer repair requests. Interface with final customers for their online inquiries. Operational management of HQ's safe and logistic of jewels shipments. Operational management of sales support materials' shipments. Problem ResolutionAddress customer concerns with empathy, professionalism, and creative problem-solving. Collaborate with internal teams, to resolve issues efficiently. Brand AmbassadorUphold Vhernier's brand values and aesthetic in all customer interactions. Contribute to the enhancement of customer loyaltyJOB PROFILE Previous experience in a Sales&Customer Service Operations role, and in the luxury industry, will be a plusExcellent communication skills in Italian & English, an additional language will be considered a plus. Knowledge of the MS Office tools (Outlook, Excel, Word, PowerPoint). Ability to set priorities. Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision. Proactivity. Strong sense of responsibility and ethical approach to work.
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Sales & Customer Service Operations Assistant
1 settimana fa
Turin, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIES Customer Support & Engagement - Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. - Respond promptly to inquiries via phone, email, and in-person. - Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & Customer Service Operations Assistant
1 settimana fa
Turin, Provincia di Torino, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIES Customer Support & Engagement Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. Respond promptly to inquiries via phone, email, and in-person. Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & Customer Service Operations Assistant
6 giorni fa
Turin, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIES Customer Support & Engagement Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. Respond promptly to inquiries via phone, email, and in-person. Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & Customer Service Operations Assistant
1 settimana fa
Turin, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIES Customer Support & Engagement Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. Respond promptly to inquiries via phone, email, and in-person. Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & Customer Service Operations Assistant
1 settimana fa
Turin, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIES Customer Support & Engagement Serve as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners. Respond promptly to inquiries via phone, email, and in-person. Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & customer service operations assistant
4 giorni fa
Turin, Italia Vhernier Group A tempo pienoKEY RESPONSIBILITIESCustomer Support & EngagementServe as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners.Respond promptly to inquiries via phone, email, and in-person.Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Sales & Customer Service Operations Assistant
3 giorni fa
Turin, Italia Altro A tempo pienoKEY RESPONSIBILITIESCustomer Support & EngagementServe as the first point of contact for internal customers (direct boutiques, sales teams) and commercial partners.Respond promptly to inquiries via phone, email, and in-person.Foster long-term relationships with direct boutiques and commercial partners by anticipating their needs and exceeding...
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Client service
1 settimana fa
Turin, Italia N2S Italia Ltd. A tempo pienoPosition Job Title: Client Service & Operations Assistant ManagerStart Date: flexible but ideally from January/FebruaryType of Contract: Full-TimeAnnual Leave Entitlement: 20 Working Days (Plus
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Client service
1 settimana fa
Turin, Italia N2S Italia Ltd. A tempo pienoPosition Job Title: Client Service & Operations Assistant Manager Start Date: flexible but ideally from January/February Employer: N2 S Italia Ltd Type of Contract: Full-Time Base Salary per Annum & Bonus: to be discussed, depending on experience Annual Leave Entitlement: 20 Working Days (Plus
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Sales assistant
2 giorni fa
Turin, Italia Fueguia 1833 A tempo pienoFueguia is looking for a passionate and dedicated Part- or Full-Time Sales Assistant to join our gallery boutique. As a brand ambassador, you will work closely with the Store Manager to deliver an exceptional client experience and contribute to achieving the store's sales goals.Key ResponsibilitiesDeliver outstanding customer service, ensuring a personalized...
