Sales Operations Supervisor

3 giorni fa

Lombardy, Italia Max Mara Fashion Group Tempo pieno

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Job Description
The Sales Operations Supervisor is responsible for the sales process to reference customers in quantitative terms (budget, turnover, profitability) and qualitative terms (application of the Brand instructions in the choice of products), operating in line with the instructions received.
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The Sales Operations Supervisor supervises the correct execution of customer purchase orders in terms of quantity (budget) and quality, ensuring that the Brand's instructions regarding product choice are respected.
The main objectives of the position include: Supervision, execution, and guarantee of all activities related to product management, space design, and, in general, preparation of sales campaigns for showrooms, including support in scheduling appointments with customers, in line with the Brand guidelinesUpon request of the Management, planning of the sales campaign and support in defining the budget, ensuring the achievement of quantitative and qualitative objectives in terms of purchase ordersSupport the Sales Direction in developing the reference market and channel (customers and sales)Verifies the correct execution of customer purchase orders in terms of quantity (budget) and quality, ensuring that the Brand's instructions are respectedStudies and processes a preliminary evaluation of assigned customers to define a product assortment compliant with the customer type and maximize company profitsMaintains and promotes constant contact with the network to analyze, manage, and report any customer complaints and product trendsDeepens and keeps their knowledge of the collection and seasonal projects constantly updatedContributes to the development of the sales team's skills through suitable online and offline training activities.
These skills must include, in particular: products, customers, and sales techniquesDevelops the reference market xrtlpzc by identifying new business opportunities and growing the assigned customer portfolioQualificationsFluent in Italian and English (spoken and written)Proven experience in showroom managementPrevious experience in a luxury environment is highly preferredA natural ability to build long-term, trust-based relationships with clients Excellent organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, deadline-driven environmentFlexibility and willingness to travel SummaryType: Full-timeFunction: SalesExperience level: Mid-Senior LevelIndustry: Apparel And Fashion

Sales Operations Supervisor

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