Customer Support Assistant

4 giorni fa


Rome, Italia Octorate A tempo pieno

Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – RomeAbout usOctorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one platform designed to simplify property management. With our AI-powered tools, we support hoteliers, B&Bs, and property managers worldwide in streamlining operations, increasing direct bookings, and managing their business more efficiently.Who we're looking forWe are looking for a Customer Support Assistant to join our team in Rome.You will support the Customer Success team with onboarding and assisting clients, ensuring they have a smooth experience while using our platform.This position is a great learning opportunity for anyone eager to explore the world of hospitality technology and gain hands-on experience in a dynamic, collaborative environment.Key responsibilitiesSupport the team during the onboarding process for new clientsAssist colleagues in providing customer support via email, chat, and phoneHelp update CRM and support tools with accurate client informationContribute to collecting customer feedback and sharing insights with the teamMinimum requirementsFluency in Italian, French, and English (written and spoken)Proven experience in Technical Support, Helpdesk, or Customer Care positionsAvailability to work on-site at our Rome officeWhat we offerStructured training and mentorship with an experienced teamCareer growth opportunities and potential future placement in the companyA collaborative and supportive work environmentWhy Octorate?Because here, you're not just helping users. You're building relationships, solving real problems, and making life easier for people in hospitality who rely on great tech and great service



  • Rome, Italia Octorate A tempo pieno

    Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – RomeAbout usOctorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one platform...


  • Rome, Italia Octorate A tempo pieno

    ⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one...


  • Rome, Italia Octorate A tempo pieno

    ⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one...


  • Rome, Italia Octorate A tempo pieno

    ⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. 📌 Position: Customer Support Assistant📍 Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based...


  • Rome, Italia Octorate A tempo pieno

    ⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. 📌 Position: Customer Support Assistant 📍 Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based...


  • Rome, Provincia di Roma, Italia Octorate A tempo pieno

    ⚠️ Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken. Position: Customer Support Assistant Location: Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one...


  • Rome, Italia Octorate A tempo pieno

    Please note: Applications will only be considered if you are fluent (business level) in Italian, French, and English, both written and spoken.Position: Customer Support AssistantLocation: Via Filippo Caruso, 23 – RomeAbout usOctorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one platform...


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    ALSCO Italia, multinazionale operante nel noleggio e lavaggio di abiti da lavoro, per lo stabilimento di Barbariga (BS) è alla ricerca di un /a Customer Service Assistant che supporti il team Service di stabilimento nella gestione operativa quotidiana del back office commerciale.PRINCIPALI RESPONSABILITA’Gestione dell’interfaccia tra azienda e clienti...

  • Customer Service Support

    2 settimane fa


    Rome, Italia Altro A tempo pieno

    Join to apply for the Customer Service Support role at ROVI Pharmaceutical CompanyResponsibilitiesSupport Customer Service Manager in daily activities, also liaising with 3PL Logistic Supplier.Support Logistics Deviations and Non-Conformities in line with SOP.Handle Quality complaints and support on any other Quality topics/requests.Assist with customer