RCI - Front Desk Manager - ITA
1 settimana fa
The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest's needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house.Qualifications:Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience.Experience in handling 100+ guests in a 4–5-star hotel.Experience in handling and supervising 30+ Team Members in Guest Services Department.Must be willing to work under pressureEssential Duties & Responsibilities:All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required.Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alikeExecutes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results.Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysisReadily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and toolsDue diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operationsResponds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening
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Rci - front desk manager - ita
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
1 settimana fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
2 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
4 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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RCI - Front Desk Manager - ITA
3 settimane fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Palestra Multifunzionale
7 giorni fa
Milan, Italia Poddali A tempo pienoPer prossima apertura, siamo alla ricerca di una figura che si occupi de front-desk della palestra. Dovrà fare l’accettazione dei clienti, emissioni degli abbonamenti e gestire le chiamate in entrata. Inizialmente si offre un contratto determinato orario lavorativo full time dal lunedì al venerdì.
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Front Desk Manager – Medicina Estetica
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Milan, Italia Altro A tempo pienoUna clinica prestigiosa di Milano è alla ricerca di una figura professionale per il Front Desk. Il candidato ideale gestirà l'agenda, il punto cassa e supporterà l'area di vendita, avendo almeno 3-5 anni di esperienza e competenze in customer service. Offriamo un contratto full-time con retribuzione competitiva, premi di produzione, e un ambiente di...
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Receptionist front desk
3 giorni fa
Milan, Italia B&B HOTELS Italia A tempo pienoB&B HOTELS di Milano Portello Ricerca la seguente posizione per: Receptionist Front Desk Turnante; Descrizione: Accoglienza clienti e registrazione delle prenotazioni; Svolgimento di funzioni amministrativo-contabili; tenuta di cassa e vigilanza. Disponibilità a svolgere turni notturni caratteristiche: Esperienza nell’accoglienza clienti; Ottime capacità...
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Receptionist front desk
4 settimane fa
Milan, Italia LEXIA A tempo pienoWHO WE ARE Lo studio legale LEXIA, con sedi a Milano, Roma e Palermo, conta oltre cento professionisti specializzati nelle aree del diritto societario, del diritto dei mercati finanziari (con un particolare focus nel settore FinTech ), del diritto tributario e diritto del lavoro. WHO YOU ARE Lo studio è in rapida espansione e siamo alla costante ricerca un...
