On-site Sales Agent, Milan

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. 

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

Indie Campers is seeking a dedicated and dynamic RV Sales Onsite Sales Executive to join our team. This role is critical in managing the entire sales process for our used recreational vehicles (RVs) onsite. The successful candidate will be the lead person for RV Sales located in our Milan location responsible for qualifying leads, conducting customer demos, preparing vehicles for sale, and handling vehicle handovers post-purchase. The role requires a combination of sales capabilities, operational efficiency, and a customer-driven mindset.

WHAT WILL YOU WORK ON?

• Develop and implement local sales strategies to meet sales targets.
• Manage inbound leads and drive them through the commercial funnel to generate sales.
• Prepare vehicles for defleet including coordination of MOT, repairs, cleaning vehicle condition audits, and photos together with local staff and asset operations team.
• Prepare vehicles for sale, including preparation for customer demo / visit (check in preparation procedures excluding cleaning) and for vehicle handover postsale, in coordination with depot colleagues.
• Conduct customer demos and handle vehicle handovers to customers post-purchase.
• Build and maintain local partnerships for vehicle photos, third party condition reports, etc.
• Organize and hold local sales events (e.g., open days at the depot).
• Coordinate with teams at HQ to ensure proper alignment of priorities and quality execution. 
• Maintain accurate records of sales activities and performance metrics.
• Handle inbound leads similar to an online sales executive.
• Prepare vehicles to be demoed and delivered to potential buyers.
• Conduct customer demo activities.
• Handle vehicle handover activities.
• Document vehicle condition, ensure appropriate refurbishment, and take photos of vehicles for sale.
• Work on agreed sales development projects.

WHO ARE WE LOOKING FOR?

• Technical degree in sales and/or Bachelor's degree in Sales, Marketing, Business, or a related field.
• Experience in auto sales, RV sales, or other sales roles is highly desirable.
• Minimum 1 year experience in sales, preferably in RV sales and/or auto sales at a dealership.
• Fluency in Italian and English.
• Strong understanding of RV products and sales capabilities is a strong plus.
• Proficiency in handling administrative requirements related to the sale of leased vehicles/RVs (document handling, lease termination, etc.) is nice to have.
• Humble and proactive attitude with a "builder" mindset.
• Knowledge of consumer financing is nice to have.
• Excellent communication and collaboration skills.
• Customer-driven with a focus on high standards.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and adaptability.
• Availability to work 100% on premises (no remote).
• Availaibility to work the standard Weekly schedule: Wednesday to Sunday, Start date at 8:00 or 9:00 local time, to be defined between the local leadership (BOS/BOM) and the RVS commercial manager; with possibility of rotating schedule (every month, possibility to change days off with a sign-off of both the location leader and the RV Sales commercial manager, contingent on there being no relevant RV Sales activity during those days.)
• Availaibility to travel (expected up to a maximum of 20%), if required/approved by the RV Sales commercial head.