Costa Crociere

1 giorno fa

Assisi Assisi PG IT Monsterconsulting Tempo pieno
Description

Aim of the Position

  • As International Host / Hostess, you will provide personalized customer service, language assistance and translations to our Guests onboard, enhancing understanding and enjoyment of their exciting Costa experience

 

Main Responsibilities

  • Acting as point of reference for Guests thru public relations by removing language barriers
  • Taking care of the daily cruise program to assure the correct translation of written material in the relevant language such as menus and flyers, organizes informative speeches
  • Supporting the various revenue services through a constant communication and promotion to maximize revenue and Guest satisfaction
  • Providing constant feedback about the most frequent requests of the nationality groups or remarks received to evaluate the cruise atmosphere