Demand Planning

WHO ARE WE? Iconic British hair brand ghd (good hair day), part of the Wella Company, combines science & innovation, and luxury styling to create high-performance hair tools. Renowned for its advanced technology and premium design, ghd has received more than 550 independent awards for performance and design. Our award-winning products are trusted by both stylists and consumers around the world, with over 2 million stylers sold annually. Available in more than 30 countries and 45,000 premium salons, ghd tools are used by over 200,000 stylists globally. Renowned for game-changing innovation, ghd is on a mission to transform lives with the power of a good hair day. Demand Planning & Supply Chain Specialist ABOUT THIS ROLE As a Demand Planning & Supply Chain Speciaist, you will play a key role in aligning customer demand, inventory availability, and business objectives across multiple sales channels. By analysing demand trends, sales performance, and supply chain data, you will support the development of accurate forecasts and contribute to effective Sales & Operations Planning processes. Working closely with Commercial teams, Supply Chain stakeholders, and Global Supply Chain functions, you will help identify risks and opportunities, improve forecast accuracy, optimise inventory levels, and support data-driven decision-making. This role offers a unique opportunity to influence business performance through analytical insights, cross-functional collaboration, and continuous improvement initiatives. LOCATION
• Florence, Italy
• Hybrid work JOB ROLE AND RESPONSIBILTIES Reporting to the Supply Chain & Operations team, the Demand Planning & Supply Chain Specialist will work closely with Commercial, Customer Service, Finance, and Global Supply Chain stakeholders to ensure effective demand planning and inventory management across the business.

Key responsibilities
include:
• Support the demand planning process by collaborating with commercial teams to align forecasts with business requirements and product availability.
• Analyse sales trends, seasonality, promotional activities, and market dynamics to improve forecast accuracy and demand visibility.
• Monitor forecasting performance through KPI analysis, including Forecast Accuracy and Forecast Bias, identifying root causes of variances and driving corrective actions.
• Contribute to the monthly Sales & Operations Planning (S&OP) process by preparing analyses, demand scenarios, and business recommendations.
• Support inventory allocation decisions across sales channels based on stock availability, demand forecasts, and business priorities.
• Identify inventory optimisation opportunities to reduce the risk of stock shortages and excess inventory while maintaining targeted service levels.
• Develop reporting and performance analyses to support decision-making, supply chain performance management, and continuous improvement initiatives.
• Collaborate with Global Supply Chain teams to monitor product availability, supply constraints, and inventory optimisation opportunities.
• Drive process improvement initiatives aimed at simplifying workflows, reducing inefficiencies, and standardising operational procedures.
• Maintain product master data and price lists within company systems, ensuring accuracy, consistency, and completeness REQUIREMENTS Essential
• Bachelor's degree in Supply Chain Management, Business Administration, Economics, Engineering, Statistics, or a related discipline.
• Minimum 4 years’ experience in Demand Planning, Supply Chain Planning, Sales & Operations Planning (S&OP), Supply Chain Analytics, or a similar analytical role.
• Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable business insights.
• Advanced knowledge of Microsoft Excel and reporting tools.
• Experience working with ERP systems and demand planning tools.
• Strong communication and stakeholder management skills with the ability to collaborate across multiple functions.
• Proficiency in English, both written and spoken.
• Ability to work in a dynamic environment, manage priorities, and meet deadlines.
• Proactive and solution-oriented mindset with a continuous improvement approach. Desiderable
• Experience within FMCG, consumer goods, retail, healthcare, or similar fast-paced industries.
• Knowledge of forecasting methodologies and inventory optimisation principles.
• Experience with Power BI or other business intelligence tools.
• Understanding of supply chain performance metrics and planning processes.
• Experience working in an international or matrix organisation. VALUES We at ghd are proudly committed to our Company Values and aim to attract and retain employees who live our Values.
• Collaborative – We work together to create the extraordinary
• Creative – We foster creativity & excellence to create value for our brands and business
• Courageous – We are agile, entrepreneurial & we own our future
• Connected – We stay connected and ensure we are always consumer first
• Committed – We are responsible for our impact on other & the planet

WHAT WE OFFER
Permanent Contract CCNL Commercio (14 months), IV° level Guaranteed minimum gross monthly salary based on CCNL level: € 1.829,62
• Birthday leave (1 day)
• Optional Pension Fund linked to CCNL
• Supplementary Health & Life insurance
• Staff Discount on ghd & Wella products
• Enhanced paternity leave
• Friday’s afternoon snack
• Global Charity Program
• Regular free haircuts
• Welfare programme (after 1 year)