Intake Coordinator

Instead of applying for just one remote job, join a community where new opportunities appear every week. Virtual Latinos has connected 5,000+ LATAM professionals with 2,500+ companies looking for skilled remote talent. One of the opportunities currently available to our community: Intake Coordinator for a Perinatal Services Medical Practice Hourly Rate: $10
- $15 USD/Hour Full-Time Monthly Rate: $1,600
- $2,400 (40 hours/week)

About the Role
Support an established medical practice focused on perinatal services and patient care. Assist with patient intake, inbound and outbound calls, appointment scheduling, insurance verification, and medical record management. This role requires strong organizational skills, attention to detail, and a patient-centered approach to ensure effective communication and smooth daily operations. What You’ll Do
• Handle high volumes of inbound calls, respond to patient inquiries, and take messages
• Make outbound calls to referrals, schedule appointments, and coordinate follow-ups
• Onboard new patients, collect personal information, and maintain accurate patient records
• Create and update patient charts, notes, and documentation within EMR systems
• Verify insurance coverage, confirm patient benefits, and request authorizations
• Request, process, and upload medical records and documents from hospitals and providers
• Manage appointment calendars, send confirmations, and coordinate with healthcare providers
• Communicate with patients through phone, email, and SMS while maintaining confidentiality What We’re Looking For
• Advanced English proficiency (C1+) and strong verbal communication skills
• Experience in medical intake, patient coordination, healthcare administration, or a similar role is preferred
• Familiarity with electronic medical records (EMR) and patient scheduling systems is a plus
• Knowledge of insurance verification, medical documentation, and patient confidentiality practices
• Strong organizational skills, attention to detail, and ability to manage high call volumes
• Excellent listening, customer service, and interpersonal communication skills
• Empathetic, patient, resilient, and comfortable handling challenging conversations
• Ability to work independently, multitask, and maintain accurate records Tools & Platforms Athena (EMR)
• OMD
• RingFree
• Microsoft 365 (Outlook, Teams, OneDrive)
• Viewpoint Schedule Monday – Friday, 7:00 AM – 4:00 PM MST, with a 1-hour lunch break. Work schedules may vary by position and client. Join the Virtual Latinos community via Easy Apply to be considered for this and other remote opportunities that match your experience. This is one of the positions available within our community. Eligibility for this role will depend on the availability of the position at the time of application.