Spa Receptionist | Season 2027
4 giorni fa
Chiusdino Toscana, TOS, Italia
borgo santo pietro
Tempo pieno
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### About this job
Based in Florence, Borgo Lifestyle Group is a collection of luxury lifestyle companies united by craftsmanship, creativity, and a pursuit of excellence. Our portfolio includes Borgo Santo Pietro, a 5-star luxury boutique hotel in Tuscany with two restaurants and a holistic spa; the Michelin-starred Saporium Firenze; Seed to Skin Tuscany, our luxury skincare brand known for its Green Molecular Science approach and found in leading spas and retailers worldwide, our sailing Yacht Satori and PN Homes, specialising in the restoration of historic properties in Italy
Driven by innovation, beauty, and meaningful experiences, Borgo Lifestyle Group continues to grow internationally across hospitality, wellness, design, and luxury living. We are always looking for passionate, talented, and like-minded individuals to join our dynamic team.
We are seeking a Spa Receptionist for the 2027 season, who will have a warm, professional presence, excellent communication skills, and a genuine interest in wellness to become a key point of connection for our guests.
### Main Responsibilities
- Welcome guests with warmth and professionalism, creating a seamless and personalized spa journey from arrival to departure.
- Manage spa bookings, schedules, and guest inquiries efficiently, both in person and digitally.
- Act as an ambassador for the spa and Seed to Skin Tuscany, confidently presenting treatments, rituals, and skincare products.
- Actively drive sales, identifying guest needs and recommending treatments and Seed to Skin products in a natural, refined, and guest-focused manner.
- Collaborate closely with therapists and the spa team to ensure smooth daily operations.
- Uphold impeccable luxury standards, maintaining a calm, organized, and refined reception environment. ### Candidate Profile
- Previous experience in a spa within a luxury hospitality environment is highly desirable.
- Excellent verbal and interpersonal skills, with a natural ability to connect with guests.
- Confidence and enthusiasm for sales, with the ability to translate product knowledge into meaningful guest recommendations.
- A genuine appreciation for holistic well-being, beauty, and the brand philosophy.
- Fluency in both English and Italian is required to serve an international clientele.
- A strong focus on guest satisfaction, anticipating needs and ensuring a memorable experience.
- Welcome guests with warmth and professionalism, creating a seamless and personalized spa journey from arrival to departure.
- Manage spa bookings, schedules, and guest inquiries efficiently, both in person and digitally.
- Act as an ambassador for the spa and Seed to Skin Tuscany, confidently presenting treatments, rituals, and skincare products.
- Actively drive sales, identifying guest needs and recommending treatments and Seed to Skin products in a natural, refined, and guest-focused manner.
- Collaborate closely with therapists and the spa team to ensure smooth daily operations.
- Uphold impeccable luxury standards, maintaining a calm, organized, and refined reception environment. ### Candidate Profile
- Previous experience in a spa within a luxury hospitality environment is highly desirable.
- Excellent verbal and interpersonal skills, with a natural ability to connect with guests.
- Confidence and enthusiasm for sales, with the ability to translate product knowledge into meaningful guest recommendations.
- A genuine appreciation for holistic well-being, beauty, and the brand philosophy.
- Fluency in both English and Italian is required to serve an international clientele.
- A strong focus on guest satisfaction, anticipating needs and ensuring a memorable experience.