Director, Client Partner
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OverviewIn this senior role, you will lead EPAM's relationship with a global leisure and travel client, shaping a forward-looking technology program.
You'll cultivate executive-level partnerships and expand EPAM's work in digital, data, and AI.
You will advise senior stakeholders in Italian and guide multi-year account strategy and delivery.
This position blends strategic leadership with hands-on client engagement across Italy and with global delivery teams, offering meaningful impact in a high-growth, tech-enabled services context.
Retribuzione / BenefitsBlue Assistance - Reale Group Medical Plan
Medical and dental surgery discounts
Corporate perks and discounts
Employee referral program with rewards
Learning and development opportunities including in-house training and certifications
ResponsabilitàOwn executive-level client relationships (CIO/CTO/COO/CFO)
Develop and run multi-year account strategy to grow EPAM's footprint
Travel to the Geneva-based client and participate in shaping decisions
Identify opportunities in marketing, customer loyalty, online sales, cloud, and system upgrades
Advise on AI and data use to enhance customer experience
Lead proposals and presentations to translate challenges into tailored solutions
Define engagement scope and forecast financial results
Manage client expectations on delivery and commercial topics
Collaborate with EPAM's senior leaders and delivery teams across Italy and worldwide
Requisiti fondamentaliFluent Italian and English, able to advise and lead engagements in Italian
Proven experience as Client Partner, Account Director, or similar senior role in IT services, consulting, or digital agencies
Track record of growing large enterprise accounts through senior relationships
Strong understanding of digital transformation, data, and AI
Experience in consumer-facing industries such as travel, shipping, airlines, telecom, hospitality, luxury, or retail
Entrepreneurial mindset with P&L responsibility
Strong problem-solving skills and a consulting approach to client challenges
Ability to engage credibly with senior executives in a formal business culture
Flexibility for regular travel to the client in Geneva
Executive communication
Strategic relationship management
Problem-solving and advisory mindset
Digital transformation
Data and AI strategy
Cloud
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