Front Office Agent
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ppbResponsibilitiesbr/ /bA Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to: /pulliWelcome, greet and appreciate guests for using the establishment. /liliPerform guest check-in and check-out duties. /liliAddress guest's needs and resolve their concerns and complaints. /liliTake online and phone reservations. /liliCollect guest information, including contact details and dates of their stay. /liliAssign rooms and hand out keys. /liliPrepare bills and take payments. /liliTake and pass on message to guests and act on requests in an efficient and prompt manner. /li /ul /p #J-*-Ljbffr