MVNO Networks Manager

Help Us Build The Future of Travel

At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.

Help Us Build The Future of Travel

At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.

Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.

We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.

Your Next Destination

• Location: Remote.
• Contract: Full-time, permanent.
• Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
• Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.

As an MVNO Networks Manager at Airalo you will be responsible for establishing and managing the host operator partnerships that allow Airalo to operate its own networks locally. You will own each new market from the first conversation with a host mobile network operator through commercial negotiation, regulatory approval and technical integration to commercial launch, and you will remain its commercial owner once it is live.

You are someone who owns a market from its business case through to its commercial performance in operation. You are equally at ease negotiating terms with an operator's executive team, scoping the integration with their technical team, and running a service management review once the market is operational.

You will work in close coordination with our legal, finance, product, engineering and core network teams, as the local networks you establish need to interoperate with Airalo's existing platform and services.

Responsibilities Include But Are Not Limited To

• Represent Airalo as the ideal interface to host mobile network operators on a global level
• Identify, approach and secure new host network partnerships across target markets
• Assess and recommend full MVNO or light MVNO constructs per market, including the commercial, technical and timeline implications of each
• Build the business case for each new market together with Finance, and present it to Airalo's leadership team and to host operator executives
• Negotiate terms and conditions of MVNO, wholesale and reseller contracts with host mobile network operators
• Support Legal on the regulatory approvals required per market, including entity and licensing, numbering allocation and number portability, and provide information to product management
• Work with the Delivery team on the implementation of regulatory obligations such as mobile number portability, lawful interception and emergency calling
• Coordinate the technical integration of host mobile networks with Airalo's OSS and BSS platform together with our product, engineering and core network teams
• Prepare and run the rollout of new markets, from launch readiness through to first commercial traffic
• Hand over each launched market to our NOC and operations teams, and run regular service management reviews with host operators covering network quality, SLA compliance and incident performance
• Perform escalations in case of network quality issues and availabilities
• Define and perform reconciliation processes between host operator invoices and Airalo's own usage records
• Define and run traffic, revenue and cost analytics per market, and report performance against business case
• Renegotiate commercial terms with host operators as volumes grow and market conditions change
• Develop and maintain a repeatable market entry playbook, and methods to assure unification of conditions and agreements

Must-haves

• 5 years minimum relevant experience in the mobile telco industry, in a commercial, wholesale or business development role
• Having personally negotiated and closed at least two wholesale or MVNO agreements with host mobile network operators
• Proven ability to build a market business case, including subscriber lifecycle assumptions, traffic forecasting, wholesale cost modelling, margin and payback, in close cooperation with Finance
• Proven ability to present and defend a business case and its assumptions to a leadership team and to host operator e