Luxury Guest Experience Specialist

Auberge Collection in Florence seeks a Guest Services Agent for a seasonal, full-time position. You will welcome guests, assist with check-in/out, and tailor experiences to each guest, ensuring a seamless stay in our luxury property overlooking Florence.Strong English and a passion for personalized service are essential. Collaborate with Housekeeping and F&B...

Collegio alla Querce, Auberge Resorts Collection is seeking a Guest Services Agent to deliver authentic, heartfelt service and create extraordinary experiences for guests at a luxury Florentine retreat. The role focuses on anticipating needs, delivering personalised service, and ensuring flawless execution across the guest journey. You will welcome guests...

Lungarno Collection, Firenze, cerca un Reservation Agent per il team Revenue & Reservation presso gli uffici corporate. Il ruolo richiede eccellente ospitalità, upselling e attenzione al dettaglio per offrire esperienze su misura agli ospiti delle proprietà di lusso.Si privilegia esperienza nel settore luxury e conoscenza di PMS; contratto a tempo pieno in...

Tivoli Palazzo Gaddi Firenze Hotel cerca un receptionist per offrire un soggiorno eccezionale agli ospiti. Sarai responsabile del check-in/out, dell’assegnazione delle camere e di fornire informazioni su servizi ed eventi dell’albergo.Richiesta esperienza in front office, diploma o laurea in gestione alberghiera, ottima conoscenza dell’italiano e buon...

Tiffany & Co. Florence is seeking a Team Manager (Assistant Store Manager) to support the Store Manager in leading the sales, operations and security teams.You will act as a Guest Experience Manager, mentor and coach, and build relationships with clients to elevate the Tiffany store experience. You will oversee the store in the Manager’s absence and drive...

Collegio alla Querce, Auberge Collection in Florence seeks a Front Office Manager to lead the front desk team through the guest journey, ensuring smooth daily operations and high guest satisfaction. The role requires strong leadership, deep knowledge of reception, concierge, guest relations and bell services, and fluency in English and Italian. The ideal...

Starhotels in Florence, Italy, is seeking a Guest Service Agent to be the first point of contact for guests at our complex hotels in Florence. You will manage check-in/out, respond to inquiries, and ensure a smooth front desk operation.The role requires fluency in Italian and English, a hospitality mindset, and strong customer service skills. Offer includes...

The Hoxton in Florence is seeking a friendly bartender to create a fun, relaxed atmosphere for guests. You’ll know our drinks and systems inside out and help the F&B team keep the bar running smoothly.This is an opportunity to join an innovative, international group with excellent discounts across The Hoxton and Ennismore, plus development, volunteering...

Auberge Collection Florence is seeking an experienced F&B Supervisor to lead daily service, support the team, and ensure every guest interaction mirrors our commitment to exceptional hospitality. You will oversee guest experiences, anticipate needs, and coordinate operations across outlets in a luxury setting. The role requires 2-3 years in luxury hotel F&B,...