concierge - guest relations

JOBDESCRIPTION Its11pmonthe14thofAugust.
Thechiefstewofa60-metreyachtanchoredoffCaladiVolpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandinginOlbiaat7am,andwhitepeonies.
Everyfloristontheislandsaysthey'resoldout. Ifyourfirstthoughtis\"Iknowwhotocall,\"keepreading. WHOWEARE ,trustedbysuperyachtcaptains,chefsandchiefstewardesses.
Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.
WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond. THEROLE You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.
Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards. WHATYOU'LLDO
* Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
* Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
* Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
* Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
* Managerequesttracking,confirmationsandinvoicingwithprecision REQUIREMENTS
*

Experience:
atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh-endevents)
* Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
* Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh-endvenues,diningandlogistics
* Problem-solvingandcalmunderpressure:\"leaveitwithme\"anddeliver
* Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason BENEFITS
* Seasonalorpermanentcontract,dependingontheprofile
* Competitivesalarybasedonexperience(CCNLCommerciocontract)
* Mealvouchers(buonipasto)andpartialsmartworking
* Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
* Dailyworkwithtop-tierinternationalsuperyachts
* Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithourMiamioffice
* Sharedstaffaccommodationprovidedforseasonalstaff #J-18808-Ljbffr