concierge - guest relations

1 giorno fa

olbiatempio, sardegna, Italia Hosco.com Tempo pieno
JOBDESCRIPTION

Its11pmonthe14thofAugust.Thechiefstewofa60-metreyachtanchoredoffCaladiVolpeneedsatablefor14tomorrownight,abirthdaycakefora6-year-old,atendertransferforaguestlandinginOlbiaat7am,andwhitepeonies.Everyfloristontheislandsaysthey'resoldout.

Ifyourfirstthoughtis\"Iknowwhotocall,\"keepreading.

WHOWEARE

,trustedbysuperyachtcaptains,chefsandchiefstewardesses.Wehandleprovisioning,portformalities,transfersandbespokeconciergeservicesforVIPguests.WithofficesinPortoCervo,Olbia,andMiamiBeach,wedeliverseamlessserviceacrosstheMediterraneanandbeyond.

THEROLE

You'llbetheprimarycontactwhencrewrequestsareunusual,urgentorcomplex.Fromcuratingbespokeshoreexcursionstosourcinghard-to-findluxuryitemsovernight,youwillensureunmatchedservicestandards.

WHATYOU'LLDO
  • Actasthekeycontactforcaptainsandchiefstewsfromcharterconfirmationtodeparture
  • Designtailoreditinerariesandbooktop-tierrestaurants,beachclubs,nightlifeandprivatetransport(helicopters,jets,cars)
  • Sourceflowers,décor,luxurygifts,wellnessservicesandprivatechefsatshortnotice
  • Coordinatedirectlywithourin-houseprovisioningandlogisticsteamsforseamlessexecution
  • Managerequesttracking,confirmationsandinvoicingwithprecision
REQUIREMENTS
  • Experience:atleast2-3seasonsinluxuryhospitality(superyachts,5-starhotelconcierge,LesClefsd'Or,privateaviationorhigh-endevents)
  • Languages:fluentEnglishandItalian;athirdlanguagesuchasFrenchorSpanishisastrongplus
  • Localknowledge:deepunderstandingoftheCostaSmeraldaandSardinia'shigh-endvenues,diningandlogistics
  • Problem-solvingandcalmunderpressure:\"leaveitwithme\"anddeliver
  • Licenceandavailability:validdrivinglicence(PatenteB)andfullavailabilitythroughoutthepeaksummerseason
BENEFITS
  • Seasonalorpermanentcontract,dependingontheprofile
  • Competitivesalarybasedonexperience(CCNLCommerciocontract)
  • Mealvouchers(buonipasto)andpartialsmartworking
  • Companyphone,vehicleforservicedutiesandseasonalaccommodationsupport
  • Dailyworkwithtop-tierinternationalsuperyachts
  • Realcareergrowth,includingpotentialyear-roundrolesandmobilitywithourMiamioffice
  • Sharedstaffaccommodationprovidedforseasonalstaff