OES customer contact
1 settimana fa
Monza, Lombardia, Italia
ZF Friedrichshafen
Tempo pieno
Gratuito con email o Google
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Overview As an OES Customer Contact, you will be the first point of contact for customer needs and issue resolution. You’ll handle order entry, EDI follow-up, price data maintenance, payment reporting, and SAP-based customer data management. You will work in an international environment and support cross-functional teams to ensure smooth service delivery. This role offers stable employment, a structured bonus, and flexible work options. You will contribute to delivering strong customer experiences in the automotive aftermarket. Retribuzione / Benefits
* Permanent contract
* annual bonus
* insurances package
* hourly flexibility
* smart working max 2 days/week
* internal canteen Responsabilità
* Be the first contact for customer needs and problem resolution
* Order entry/EDI follow-up
* Prices database maintenance
* Payment reporting
* Management of customer data in SAP Requisiti fondamentali
* Technical diploma or equivalent
* Proven experience in a sales environment (customer service or sales support)
* Verbal and written communication skills; problem solving attitude; commercial mindset
* Negotiation skills with a customer-focused approach
* Native Italian; fluent in English; German helpful
* SAP basic knowledge; good knowledge of Office 365
* communication
* problem solving
* positive dynamism
* SAP basic knowledge
* Office 365
* EDI
* Permanent contract
* annual bonus
* insurances package
* hourly flexibility
* smart working max 2 days/week
* internal canteen Responsabilità
* Be the first contact for customer needs and problem resolution
* Order entry/EDI follow-up
* Prices database maintenance
* Payment reporting
* Management of customer data in SAP Requisiti fondamentali
* Technical diploma or equivalent
* Proven experience in a sales environment (customer service or sales support)
* Verbal and written communication skills; problem solving attitude; commercial mindset
* Negotiation skills with a customer-focused approach
* Native Italian; fluent in English; German helpful
* SAP basic knowledge; good knowledge of Office 365
* communication
* problem solving
* positive dynamism
* SAP basic knowledge
* Office 365
* EDI